Modular Messaging Help

Home | Search | Site Index Print | Back | Fwd | Legal | Close

MAS Alarm - VS PERF 11

Level

Minor.

System Descriptor

Counter (virtual bytes) for vserver process greater than 1.6 GB.

Description

This alarm indicates that the counter (in virtual bytes) for the MM Messaging Application Server service is greater than 1.6 GB. This means that the service has exceeded the recommended virtual memory usage.

This problem may be caused by memory leaks in the system. When this happens, the system can become unstable, and one or more processes or services can begin to fail.

Repair Procedure

To recover from this alarm, you must stop and restart the MM Messaging Application Server service. See MAS - Stopping and Restarting Modular Messaging Services.

Restarting the service resolves the alarm, but the memory leak must also be addressed. You should contact your Avaya technical support representative for advice.

Top of page