Modular Messaging Help

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MAS Alarm - VS PORT 1

Level

Major.

System Descriptor

An error occurred while restarting telephony board drivers. See the Windows event log for details.

Description

This alarm indicates that the system was not able to start or restart one or more telephony board drivers. When this alarm is raised, the system runs an application that automatically and immediately busies all ports, thus effectively stopping all communications on the Messaging Application Server (MAS) and rendering it non-functional.

Repair Procedure

You should power-cycle your system. If this does not resolve the problem, you should turn the power off and re-seat the Dialogic cards.

If this does not resolve the alarm, you should contact your Avaya technical support representative.

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