MAS Alarm - VS SPOOL 1

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MAS Alarm - VS SPOOL 1

Level

Minor.

System Descriptor

Message spool directory access failed.

Description

This alarm indicates that the system is unable to access the message spool directory.

Repair Procedure

There is no repair procedure for this alarm. Once the alarm has been raised, if the system is then able to access the message spool directory, then the problem is considered resolved and the system automatically generates a resolved-alarm event.

When this alarm is raised, you can locate and view more detailed information about the failure by checking the Event Viewer Application log:

Although there is no repair procedure for this alarm, you can identify the registry key that caused the problem by checking the Event Viewer Application log:

Click the Start > Programs > Administrative Tools > Services menu command to start the Services monitor.

In the Tree pane, select Event Viewer (Local), expanding the tree if necessary.

Double-click Application.

The system displays the Application log.

Locate the most recent entry for a 1527 or (unintentional) 1014 event.

Note: A manual service shutdown currently results in a 1014 event being generated.

If the system does not resolve the alarm automatically within a period of a few minutes, contact your Avaya technical support representative for assistance.

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