Modular Messaging Help
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Modular Messaging Help |
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| Home > MAS Administration > MAS Intro - Modular Messaging Snapshot Utility |
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MAS Intro - Modular Messaging Snapshot Utility |
The Modular Messaging Snapshot Utility (MMSnap) is a program that collects information about the system on which it is run, creates a compressed archive, and (optionally) transmits that archive to another system.
The archive is created under the Avaya_Support\Snaps directory of the first fixed drive (usually C:).
Some of the information that the utility collects relates directly to Modular Messaging; for example, it will collect recent debug log files. The remainder of the information is more general; for example, the name of the system (NetBIOS and fully-qualified domain names).
By default, the Modular Messaging Snapshot Utility runs in interactive mode, in which it displays a graphical user Interface that can be used to trigger the snapshot, and to adjust the program's configuration.
The utility also has a “silent” mode, where it immediately takes a snapshot and then exits, without displaying a user interface. This allows it to be used from command scripts (batch files) or other programs, where human interaction is not required, or not possible. This mode is selected by one of the command line options that the utility supports.
| Note: The Modular Messaging Snapshot Utility is not documented in this guide. It has its own online help file, MMSnap.chm. |
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