MAS - VME - Correcting Bulk Voice Mail Enabler (VMEnable) Errors

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MAS - VME - Correcting Bulk Voice Mail Enabler (VMEnable) Errors

For information on running the Bulk Voice Mail Enabler, see MAS - VME - Running the Bulk Voice Mail Enabler (VMEnable).

On encountering an error, the Bulk Voice Mail Enabler displays the following message: “Failed to enable mailbox, attempting to correct”. It displays the error information and the list of missing properties.

Note: If the error occurs because the Bulk Voice Mail Enabler is not able to find the property to be set, the system tries to enable the mailbox a second time.

The processing of the input file does not terminate on encountering an error. The Bulk Voice Mail Enabler continues processing the input file, subsequently displaying the line numbers at which errors occur.

Checks for Correcting Errors

Check whether the information in your Comma Separated Value (*.CSV) input file is correct and not missing any data. For more information, see MAS - VME - Input File Field Names & Descriptions.

Check the ordering of the parameters.

Check the format of each parameter.

Validate any of the values set for parameters, such as the MAS name, by looking at your system specifications.

Check whether a subscriber’s mailbox is working properly by accessing it using a suitable e-mail client.

Reporting Errors to Avaya

If it is not clear why the error has occurred, report the Line number and the unique HRESULT of the error to your Avaya Support Center.

MAS - VME - Correcting Bulk Voice Mail Enabler (VMEnable) Errors

Checks for Correcting Errors

Reporting Errors to Avaya

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