VMSC - MAS - PBX Integration - Inband Protocol Settings Dialog Box

You can configure inband protocol types in the Inband Protocol Settings dialog box.

Launching the Screen

To reach this dialog box, you must click Protocol Settings... on the Inband tab of the PBX Integration dialog box (see VMSC - MAS - PBX Integration - Inband Tab).

Configuring the Screen Controls

Packet Settings You can use these settings to select the Call Packet Type and enter information about that type in the remaining fields.You can then select another item from the Call Packet Type field and configure that type.

To enable your PBX to do this, you must configure the DTMF digit strings for each code. As an example, in the No Answer Extension call packet type, an external no-answer call may be A1, and an internal no-answer call may be B1.

Codes can have up to five characters including the digits 0–9, *, #, A, B, C, or D. Note that, if you are configuring the Check Mailbox call packet type, only one code is available since the PBX uses just one code for that call information packet.

The required DTMF codes are already defined in your PBX. See your PBX documentation for information.

Show Advanced Call Packet Type Certain switches, such as Matra and Alcatel, may require you to configure the following call packet types: Auto Logon, Check Mailbox, Confirm Mailbox, and Transfer Initiate. Select this checkbox to add those types to the Call Packet Type pick list.

Call Packet Type Select the call packet type you want to configure. The call packet type represents the type of call that is received.

If the Show Advanced Call Packet Type check box is cleared, you can only configure these types:

Divert

No Answer Extension

Busy Extension

Direct Call

Immediate Transfer

If the Show Advanced Call Packet Type check box is selected, you can also configure these types:

Auto Logon This is used by Alcatel PBXs to identify the calling party in a direct internal call. In a regular direct internal call, the calling party is not identified. With an Auto Logon call, if the extension of the calling party is identified as a subscriber, the caller is prompted to enter a password.

Check Mailbox This is used by Matra PBXs, when an extension is forwarded to a voice mail port on a ring-no-answer condition, a busy condition, or on always. It contains the call packet type (Check Mailbox) followed by the extension number of the telephone that is forwarded.

Confirm Mailbox This is sent by Modular Messaging software, when it receives a Check Mailbox call information packet. It is required for the forwarding operation to continue.

Transfer Initiate This is sent by Matra PBXs when an attempt is made to transfer a call to an extension that has been forwarded to a voice mail port.

Packet Length Enter the total length of the selected call information packet. The range is 0 through 255.

Note: This field is available only if the Fixed Length Packets check box is selected in the PBX Integration dialog box, Inband tab. See VMSC - MAS - PBX Integration - Inband Tab. It is also not available, if the selected Call Packet Type is Check Mailbox or Confirm Mailbox.

Codes for Call Type

Code 1, 2, 3, 4 A PBX can send up to four different codes for each call packet type. For example, for a No Answer Extension call, the PBX may send three different codes: one for an internal call, one for an external call, and one for an external trunk call.

Note: If the selected Call Packet Type is Check Mailbox or Confirm Mailbox, only Code 1 is available.

Field Type Settings Use the fields in this group box to determine the format of call information packets in the selected call packet type.

Note: This whole group box is not available, if the selected Call Packet Type is Check Mailbox or Confirm Mailbox.

The fields available in this group box depend on the Fixed Length Packets check box setting in the PBX Integration dialog box, Inband tab.

If the check box is not selected, because your call information packets are of variable length, the Sequence Number fields are available. If the check box is selected, the Starting Position and Fixed Field Length fields are available instead.

Sequence Number Enter the sequence numbers for the Called Id, Calling Id and Trunk Id in a variable length call information packet.

Note: These fields are enabled by clearing the Fixed Length Packets check box in the PBX Integration dialog box, Inband tab. See VMSC - MAS - PBX Integration - Inband Tab.

Starting Position Enter the starting position for the Called Id, Calling Id and Trunk Id in a fixed length call information packet.

For example, if the first DTMF digit of the called ID is the 4th digit in a call information packet, enter 4 opposite Called Id

This may be different for each call information type. For example, in a No Answer Extension call, the starting position of the Called Id field may be 9 (the 9th DTMF digit in the call information packet), whereas in a Divert call it may be 7 (the 7th DTMF digit in the call information packet.).

Note: These fields are enabled by selecting the Fixed Length Packets check box in the PBX Integration dialog box, Inband tab.

Fixed Field Length Enter the fixed field length for the Called Id, Calling Id and Trunk Id.

Note: These fields are enabled by selecting the Fixed Length Packets check box in the PBX Integration dialog box, Inband tab.