VMSC - MAS - PBX Integration

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Home > MAS Administration > VMSC - MAS - PBX Integration - Remote Tab

VMSC - MAS - PBX Integration - Remote Tab

Use the PBX Integration dialog box, Remote tab to configure remote Private Branch Exchange (PBX) integration for a Messaging Application Server (MAS).

With remote integration, the MAS receives incoming call information through another MAS that has a serial integration connection. You can specify a primary and secondary remote server for the MAS to use.

A secondary remote server would typically be used, for example, in the case of SMDI from a Centrex, where the integration data is sent to both the primary and secondary remote server, and the secondary server is accessed, if the primary server is unavailable.

Note: After configuring these settings, you must stop and restart the MM Messaging Application Server service for the settings to take effect. See MAS - Stopping and Restarting Modular Messaging Services.

Launching the Screen

In the Voice Mail System Configuration window, click Message Application Servers.

You may need to expand the tree to see the all the MASs in the voice mail domain.

Click the MAS you want to integrate.

You may need to expand the tree to see the available PBXs

Double-click PBX Integration. The system displays the PBX Integration dialog box for that MAS, with the General tab active.

Click the Remote option button in the Integration Type list.

In the Max Time to Wait for Serial and Remote Integration Data (sec) field, type the maximum time, in seconds, that an incoming call waits to receive integration information before going off hook. The default is 18.

Click the Remote tab.

Configuring the Screen Controls

Primary Remote Server Name Select the name of the primary server from which the MAS can get integration data for an incoming call. The default is the first server in the voice mail domain server list.

Secondary Remote Server Name Select the name of the secondary server from which the MAS can get integration data for an incoming call. The default is the first server in the voice mail domain server list.

VMSC - MAS - PBX Integration - Remote Tab

Launching the Screen

Configuring the Screen Controls

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