VMSC - MAS - Serviceability Dialog Box

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VMSC - MAS - Serviceability Dialog Box

Note: For a detailed overview of Messaging Application Server (MAS) configuration in the Voice Mail System Configuration (VMSC) application, see Overview of MAS Configuration in VMSC.

This topic describes how to use the Serviceability dialog box to configure serviceability for the selected MAS.

In Modular Messaging, serviceability includes the ability of the MAS to generate logs and notifications related to system errors and alarms. Notifications can be sent out automatically to a designated support site, either Avaya Services, your own network management station, or a trusted business partner.

You can use the Serviceability dialog box to configure how alarm notifications are sent out at MAS level, using either the Avaya Initialization and Administration System (INADS) or SNMP traps to a network management server.

Note: If you are using INADS for sending and receiving error and alarm notifications, then you must configure the system at both MAS level (see below) and voice mail domain level (see VMSC - VMD - Serviceability Dialog Box).

Launching the Screen

In the Voice Mail System Configuration window, click the voice mail domain.

Click Message Application Servers.

Click on the MAS you want to configure.

Double-click Serviceability. The system displays the Serviceability dialog box for the selected MAS, with the General tab active. There is only one tab.

Configuring the Screen Controls

COM port Select the COM port you want to use for sending and receiving alarm notifications.

Phone number Enter the telephone number of the INADS system to which you want to send alarm notifications. Valid values for this field include:

Numerals 0 through 9.

W, which instructs the system to wait for a dial tone.

, (comma), which creates a pause.

* (asterisk) or # (pound), which both signal trunk or feature access codes.

Modem setup Enter the modem initialization (setup) string required for the modem to make the alarm notification calls. If you do not know what this is, consult your modem documentation or contact your technical service representative.

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