VMSC - VMD - Fax Dialog Box

This topic describes how to use the Fax dialog box to configure Fax for a voice mail domain.

With Fax, Modular Messaging subscribers can send and receive faxes using their mailboxes.

You can use the Fax dialog box to enable Fax for a voice mail domain. You can set up third party fax support with the Hunt Group Pilot Number and fax address type. You can configure fax speeds and set up canonical addressing, if it is supported by your fax servers.


Notes: If you are using a third party fax server, please read the appropriate Fax Configuration Note on the Avaya support website for Modular Messaging Configuration Notes. See http://support.avaya.com. If you are enabling fax after the initial installation, you must modify the existing tone file (.tsf file) to include the fax tone. For information on modifying the tone file, see the “Voice Card Installation” in the Avaya Modular Messaging Installation and Upgrades Guide.

Launching the Screen

In the Voice Mail System Configuration window, click the voice mail domain.

Double-click Fax. The system displays the Fax dialog box for the selected VMD, with the General tab active.

Configuring the Screen Controls

Fax Enable Select to enable faxing. This check box is cleared by default. When this check box is selected, the other fields in the tab are enabled.

Use third party fax support This option enables the fields beneath it.

Note: This option is selected automatically. The Use native fax support option is only available for Avaya Modular Messaging with the Avaya MSS.

Hunt Group Pilot Number Enter the telephone number for the fax server’s hunt group, for the fax server that is to receive incoming fax calls. Include any required telephone prefix, such as the country code or area code.


Notes: The hunt group can contain destination ports on different fax servers. The hunt group pilot number can map to multiple fax servers, only if the fax servers support the same fax address type.

Fax Address Type Enter the address type used by the fax server, such as Fax or FACSys. If you do not know what this should be, contact your fax vendor to find out.

Fax Send Speed Select the speed with which the fax is send, in baud. The range is 4800 to 14400. The default is 9600.

Fax Receive Speed Select the speed with which the fax is received, in baud. The range is 4800 to 14400. The default is 9600.

Canonical Addressing Select this check box, if your fax servers support canonical addressing. This enables the Country Code and Area Code fields.

Note: The Access Codes button is only available for Avaya Modular Messaging with the Avaya MSS.

Canonical addressing specifies the full fax telephone number for the voice mail domain, for use by the telephone user interface. When a subscriber wants to send a fax, the system prompts for these outgoing numbers or allows alternative entries as an aid to addressing. The canonical address also allows the system to prevent unnecessary toll calls, if the receiver of the fax uses the same country code or area code as the sender.

The canonical address precedes the subscriber number with the country code and area code, for example, +1 (408).

If you enable canonical addressing, you must specify a default country code and area code for this voice mail domain.

Country Code Enter the code for the country.

Area Code Enter the code for the area within the country.