VMSC - VMD - Installing a Permanent License

When you right-click the Licensing node in the Voice Mail Domain System Configuration window you can use these menu items:

Import License... Use this command to install a permanent license for the system, via the License Import Wizard.

Copy Host ID to Clipboard Use this command to determine the Voice Mail Domain Identifier (VMDID) so that you can obtain the license file.

Note: You can also use this information when you set the VMDID through the User Listing Tool (FEDBQuery) and Bulk Voice Mail Enabler (VMEnable). For more information, see MAS - VME - Input File Field Names & Descriptions.

Temporary License

When your system is initially installed, you are automatically given a temporary license file with ten mailboxes and one Text-to-Speech (TTS) session. It is only good for 30 days. If a permanent license file is not installed within that period, the system writes a warning into the Windows event log ten days, three days, and one day before the temporary license is set to expire. After it expires, the system writes an error to the Windows event log every 90 minutes until the permanent license is installed. This also causes an alarm to be raised.

Upgrading to More Mailboxes or TTS Sessions

Normally, at the time of system installation the service technician installs the permanent license. If, for instance, you upgrade your system by adding more mailboxes or TTS sessions, you may need to install a new license file.

Procedure 1: Obtaining the Permanent License File

You must first obtain the permanent license file from your technical or service representative. Before they can provide you with the file, you must supply the representative with the following:

An identification code for the voice mail domain.

Use the Licensing > Copy Host ID to Clipboard right-click menu. This copies the Voice Mail Domain ID (VMDID) to the Windows Clipboard. You can then paste the number into an e-mail or word-processing document.

The platform on which you are running your system, either the Avaya MSS, Microsoft Exchange or IBM Lotus Domino.

The number of mailboxes (seats) you require.

The number of TTS sessions you want enabled.

Procedure 2: Installing the Permanent License File

Copy the license file to a temporary location on the MAS or to another location accessible from the Voice Mail System Configuration application.

Use the Licensing > Import License... right-click menu. The system starts the License Import Wizard.

Follow the on-screen instructions in the License Import Wizard.

(Only if your license files have changed your TTS session settings) Stop and restart the MM Messaging Application Server service. For this procedure, see MAS - Stopping and Restarting Modular Messaging Services.