VMSC - VMD - Message Waiting Indicator

Use the Message Waiting Indicator dialog box, Update Schedule tab to configure a schedule for when mailboxes should be updated by the MWI service. You can configure the system to check MWI lamp states in the message store or just in the local cached MWI database.


Notes: If there are no known issues, Avaya recommends that you do not use the automated update schedule as it could impact the performance of the system. Avaya recommends that necessary updates be done at non-peak hours, and not during the hours when tracing jobs are scheduled to run. If you wish to perform an on-demand update, you must use the Start On-Demand MWI Update dialog box. See VMSC - VMD - Start On-Demand MWI Update Dialog Box.

Launching the Screen

In the Voice Mail System Configuration window, click the voice mail domain.

Double-click Message Waiting Indicator. The system displays the Message Waiting Indicator dialog box for the selected VMD, with the General tab active.

Click the Update Schedule tab.

Configuring the Screen Controls

Use cached MWI lamp state Select this option, if you wish the system to check the local cached MWI database to see whether the user has messages. This option is faster but the data may be out-of-date.

Re-evaluate mailbox MWI rules for lamp state Select this option, if you wish the system to go to the message store to see whether the user has messages. This option takes longer but provides the most up-to-date data.

Interval Select 1 Hour (default), 15 minutes or 5 Minutes to set the time intervals for the cells in the schedule grid.

For information on how to set up the times in the schedule grid, see VMSC - VMD - Schedule Grid.

VMSC - VMD - Message Waiting Indicator - Update Schedule Tab

Launching the Screen

Configuring the Screen Controls

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