VMSC - VMD - PBX Configuration - Call Transfer Tab (Brooktrout Analog)

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VMSC - VMD - PBX Configuration - Call Transfer Tab (Brooktrout Analog)

Use the PBX Configuration dialog box, Call Transfer tab to configure PBX call transfer properties and release codes for a voice mail domain.

Note: Avaya does not support Brooktrout port boards for Modular Messaging systems that run Release 3.0 software, and later. All servers previously running with Brooktrout boards should be migrated to use Dialogic port boards.

Launching the Screen

In the Voice Mail System Configuration window, click the voice mail domain (VMD).

Double-click PBXs. The system expands the node to show all available types of PBX.

Double-click the Brooktrout PBX. The system displays the PBX Configuration dialog box for the selected VMD, with the General tab active.

Click the Call Transfer tab.

Configuring the Screen Controls

Transfer Prefix Code Enter the code which prefixes a call transfer, if required by the PBX. The default is &XN.

The code can be DTMF or a combination of the letters A through D, H, N, T, X, P, M, and R, and the special characters pound (#), asterisk (*), dash (-), comma (,), plus sign (+), and ampersand (&). You can enter up to 99 characters.

For more information about transfer sequences, see MAS - Call Transfer Codes.

Transfer Completion Code Enter the code that completes a call transfer, if required by the PBX.

The code can be DTMF or a combination of the letters A through D, H, N, T, X, P, M, and R, and the special characters pound (#), asterisk (*), dash (-), comma (,), plus sign (+), and ampersand (&). You can enter up to 99 characters.

Note: Leave this field blank for C-LAN integration.

Transfer Release Code when Busy Enter a transfer release code for a busy extension, if required by the PBX. The default is &.

The code can be DTMF or a combination of the letters A through D, H, N, T, X, P, M, and R, and the special characters pound (#), asterisk (*), dash (-), comma (,), plus sign (+), and ampersand (&). You can enter up to 99 characters.

Transfer Release Code when No Answer Enter a transfer release code for a ring-no-answer extension, if required by the PBX. The default is &.

The code can be DTMF or a combination of the letters A through D, H, N, T, X, P, M, and R, and the special characters pound (#), asterisk (*), dash (-), comma (,), plus sign (+), and ampersand (&). You can enter up to 99 characters.

Transfer Release Code when Reject Enter a transfer release code for an extension rejection call, if required by the PBX.

The code can be DTMF or a combination of the letters A through D, H, N, T, X, P, M, and R, and the special characters pound (#), asterisk (*), dash (-), comma (,), plus sign (+), and ampersand (&). You can enter up to 99 characters.

Flash Time Interval (ms) Enter the time, in milliseconds, that the hook switch must be pressed for the voice mail system to recognize it as a hook switch flash signal. The range is 0 through 10000, the default is 500.

Enable Call Progress Select to enable full call progress. When selected and a call is placed to an extension, the system listens for busy, invalid number, no answer, and connect signals. If cleared and a call is placed to an extension, the system assumes an answer. This check box is selected by default.

Note: This property may be overridden by other applications, when placing an outbound call.

Selecting this check box activates the Start Delay for Call Progress (ms) field.

Start Delay for Call Progress (ms) Enter the duration, in milliseconds, between dialing a number and starting full call progress. The range is 0 through 5000, the default is 1000.

Related Topics

VMSC - VMD - PBX Configuration Dialog Box (Brooktrout Analog).

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