VMSC - VMD - Tracing System Dialog Box

This topic describes how to use the Tracing System dialog box to configure the tracing system for the voice mail domain.

The tracing system is a Windows 2003 service where information about voice mail system activity (operation history events) is logged. These events are dynamically stored in the Operation History database. Periodically, this database is purged and summarized information is stored in the Transaction database.

You can use the Tracing System dialog box to view the tracing server machine name and specify the Home Messaging Application Server (MAS) for the tracing system. You can configure operation history database properties for event logging in the voice mail domain, and transaction database properties for transaction logging.


Notes: Avaya recommends that one tracing system is installed per voice mail domain. If you install a second tracing system in a voice mail domain, it replaces the original tracing system. If your system has more than one MAS, you should install tracing on only one MAS. If, for any reason, you find it necessary to re-install the tracing software after the initial system installation, you must first stop all Avaya Modular Messaging (MM) services. Remember to restart those services, when the software installation is complete. See MAS - Stopping and Restarting Modular Messaging Services. For more information on the tracing system, see the Avaya Modular Messaging Concepts and Planning Guide. For information on configuring the Trace File Size at MAS level, see VMSC - MAS - Trace File Size Dialog Box. You can view operation history events using the Operation History Viewer. See MAS - Operation History Viewer. For a 1523 application event, use the Microsoft ODBC tool to repair the database (ophist.mdb). If it cannot be repaired, replace the corrupt ophist.mdb with an empty ophist.mdb. You can generate a number of reports from the transaction database using the Reporting Tool. See MAS - Reporting Tool.

Launching the Screen

Tabs Available in this Dialog Box

General Use this tab to view the tracing server machine name and specify the Home Messaging Application Server (MAS) for the tracing system. See VMSC - VMD - Tracing System - General Tab.

Operation History Collection Use this tab to configure operation history database properties for event logging in the voice mail domain. See VMSC - VMD - Tracing System - Operation History Collection Tab.

Transaction Generation Use this tab to configure transaction database properties for transaction logging in the voice mail domain. See VMSC - VMD - Tracing System - Transaction Generation Tab.