- Save current copy of FEDB database. The FEDB database, fedb.mdb is located in C:\Program Files\Avaya Modular Messaging\VServer
- Copy C:\Program Files\Avaya Modular Messaging\VServer\FEDB.bak to C:\Program Files\Avaya Modular Messaging\VServer\fedb.mdb.
- Set registry key HKLM->Software->Octel->Geneva->Vups_UserProfileServiceMgr->NodeSeqTable value to 0,0;.
- Set registry key HKLM->Software->Octel->Geneva->Vups_UserProfileServiceMgr->CosSeqNo value to 0.
- Start the MM Messaging Application Server service.