Getting Started

• What's new
• Concepts and Planning Guide (pdf)
• Feature matrix
• Documentation roadmap
• Modular Messaging and security
• Remote access to Avaya Modular Messaging
• Using this documentation library

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Installing and upgrading Modular Messaging

• Installation and Upgrades guide (pdf)
• Installation and Upgrade Checklists and Planning forms (doc) and (pdf)
• Data Collection Tool Help (pdf)
• Updating the MSS software

Administering the system

• Initial administration checklist
• Accessing the system
  • Logging in to a messaging application server
  • Accessing the MSS
  • Administering passwords on the MSS
  • Administering the MSS Access Security Gateway (ASG)
• Administering the servers
  • Administering an MAS
  • Administering the MSS
• Administering networking on the MSS
  • Overview of networking on the MSS
  • Initial MSS networking tasks (typically performed during installation)
• Administering point-to-point networking on the MSS
• Administering LDAP on the MSS
• Overview of the Avaya Message Networking system
• Administering trusted servers on the MSS
• Administering networked machines
• Administering subscribers
  • Managing local subscribers
  • Managing remote subscribers
• Administering subscriber interfaces
• Administering alarm notification
  • Administering MSS alarm notification
  • Activating and deactivating MSS alarm suppression
  • Resetting MSS alarm origination
  • Testing MSS alarm origination
  • VMSC - VMD - Serviceability Dialog Box
• Administering system features
• Feature matrix
• Administering Email (Internet Messaging)
• Administering the Enhanced-List Application
• Administering fax administration on the MSS and on the VMSC - VMD - Fax Dialog Box
• Administering message privacy
• Administering SNMP on the MSS and on the VMSC - VMD - Serviceability - SNMP Tab

Monitoring and maintaining the system

• Monitoring and maintenance overview
• Maintenance checklist
• Performing basic MSS maintenance
  • Accessing the MSS product ID
  • Checking and setting the MSS system clock
  • Starting the messaging software
  • Stopping the messaging software
  • Shutting down the MSS
• Rebooting the system
  • MAS Intro - Rebooting MASs for Routine Maintenance
  • Checking the MSS reboot schedule
  • Performing an MSS reboot
• Backing up the system
  • Backing up the MSS
  • MAS Intro - Backing Up System Data
• Managing the MSS software
• Performing hardware maintenance:
  • S3500-Family Hardware Maintenance and Additions (pdf)
  • S3400-Family Hardware Maintenance and Additions (pdf)
  • Replacing S3400-family server components
  • Safety information
  • Hardware diagnostics:
    • Retrieving MSS hard disk drive information
    • Viewing and verifying MSS CMOS settings
    • System reboot event log error
• Reviewing system logs
• Viewing MSS logs
• MSS resource types
• MAS Event, Error, and Alarm Logs
• MAS - Operation History Viewer Configuration
• Generating system reports
  • Viewing MSS reports
  • MAS - Reporting Tool Configuration
• Monitoring system performance and status
  • MAS Intro - Diagnostic and Reporting Tools
• MAS - System Performance Monitoring (SPM)
• Verifying MSS status
• Performing database audits on the MSS
• Verifying MSS system installation
• Viewing MSS installed software
• Running a system evaluation report
• Troubleshooting
• Recovering the system
  • Restoring backed-up MSS data
  • MAS Intro - Backing Up System Data
  • MAS Catastrophic Disk Failure Recovery

Reference

• Telephone user guides
  • Aria
    • Aria® Telephone User Interface for Avaya Modular Messaging Quick Reference Guide (pdf) and translated versions. For best results, print this guide on 8 1/2 x 14 inch paper.
    • Aria® Telephone User Interface for Avaya Modular Messaging Wallet Card (pdf) and translated versions
  • AUDIX
    • AUDIX® Telephone User Interface for Avaya Modular Messaging Quick Reference Guide (pdf) and translated versions. For best results, print this guide on 8 1/2 x 14 inch paper.
    • AUDIX® Telephone User Interface for Avaya Modular Messaging Wallet Card (pdf) and translated versions
  • Serenade
    • Serenade® Telephone User Interface for Avaya Modular Messaging Quick Reference Guide (pdf) and translated versions. For best results, print this guide on 8 1/2 x 14 inch paper.
    • Serenade® Telephone User Interface for Avaya Modular Messaging Wallet Card (pdf) and translated versions
  • Telephone User Interface Guide (pdf)
  • Messaging with a TTY (Teletypewriter)
• Computer user guides
  • Modular Messaging Microsoft Outlook Client Quick Start (doc) and translated versions
  • Modular Messaging Microsoft Outlook Client User Guide (pdf) and translated versions
  • Modular Messaging Subscriber Options User Guide (pdf) and translated versions
  • Modular Messaging Web Subscriber Options Quick Reference Guide (pdf) and translated versions
• Installer and Administrator guides
  • Concepts and Planning Guide (pdf)
  • Customer Environment (pdf)
  • Installation and Upgrades guide (pdf)
  • MAS/MSS Installation and Upgrade Checklists and Planning forms (doc) and (pdf)
  • Data Collection Tool Help (pdf)
  • MAS Administration Guide (pdf)
  • S3500-Family Hardware Maintenance and Additions (pdf)
  • S3400-Family Hardware Maintenance and Additions (pdf)
  • Modular Messaging Web Subscriber Options Server Installation (pdf)
• Dialogic card guides
  • Analog Dialogic 4-port T/R board D/41JCT-LS (pdf)
  • Analog Dialogic 12-port T/R board D/120JCT-LS (pdf)
  • Dialogic Digital Set Emulation board D/82JCT-U (pdf) (supported for upgrades only)
  • Dialogic Digital Set Emulation board D/82JCT-U-PCI-UNIV (pdf)
  • T1-QSIG Dialogic board D/480JCT-1T1 (pdf)
  • E1-QSIG Dialogic board D/600JCT-1E1 (pdf)
• Toll Fraud and Security Handbook (pdf)