Modular Messaging Help
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Modular Messaging Help |
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| Home > MAS Administration > MAS Alarm - VS PORT 3 |
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MAS Alarm - VS PORT 3 |
Major
The number of failed ports is above a significant level.
This alarm indicates that more than two thirds of the ports in the system are stuck. A stuck port is one that:
To view and manage the status of ports on the system, use the Port Monitor tool. See MAS - SPM - Port Monitor Window.
When the system detects stuck ports, it automatically attempts to disable and re-enable them. If it successfully does so with the stuck ports in this situation, and the number of stuck ports falls below one third of the total number, then the problem is considered resolved and the system automatically generates a resolved-alarm event.
If the system is not able to successfully disable and re-enable the stuck ports, you can attempt to do so manually. For details on how to do this, see MAS - SPM - Port Monitor - Disabling/Enabling Ports.
If the system cannot successfully reset the stuck ports, you have tried manually disabling and re-enabling the stuck ports, and the problem is still not resolved, then contact your Modular Messaging service or technical support representative for assistance.
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