MAS Intro - Backing Up MAS System Data

You can back up data on a Messaging Application Server (MAS) on a regular basis by scheduling an unattended back up, or at any time by performing an attended back up.

You can use the backed-up data to restore data to the MAS. This data includes custom tone files, custom prompt files, deployed caller applications and messages.

Backed Up Data

To facilitate back up, the system copies all caller application configuration data stored in *.uma files from C:\Program Files\Avaya Modular Messaging\Vserver\Callerapps to C:\Program Files\Avaya Modular Messaging\Vserver\CABACKUP.

The first MAS, which was installed first as the Domain Controller, gets both the backup files as output. Any subsequent MAS running the MM Messaging Application Server Service only get xxMASAll.bkf:

%ComputerName%MASAll.bkf This file is output on the first MAS and any subsequent MASs. It contains:

C:\Avaya_Support\Tone_Files\

C:\Program Files\Avaya Modular Messaging\VServer\CustomPrompts.ovf

C:\Program Files\Avaya Modular Messaging\VServer\CustomPrompts_G711.ovf

C:\Program Files\Avaya Modular Messaging\Web Subscriber Options\masinfo.cfg

C:\Program Files\Avaya Modular Messaging\OpenSSL\AVA\dh1024.pem

C:\Program Files\Avaya Modular Messaging\OpenSSL\CommonTrust\AvayaRoot\avayaprca.crt

C:\Program Files\Avaya Modular Messaging\OpenSSL\CommonTrust\AvayaRoot\sip_product_root.crt

C:\Program Files\Avaya Modular Messaging\OpenSSL\CommonTrust\CaHash\465bb314.0

C:\Program Files\Avaya Modular Messaging\OpenSSL\CommonTrust\CaHash\ffbc7d70.0.

%ComputerName%MASSingle.bkf This file is output on the first MAS only. It contains:

C:\Program Files\Avaya Modular Messaging\VServer\CABACKUP\.


Notes: Any *.mmdct files are copied to the root of the \\mss1\masbackup folder. There is no backup on a supplementary server.

MAS Unattended Back Up

The installation technician administers each MAS to automatically back up MAS data when your Avaya Modular Messaging system is installed.

The MAS performs the unattended backup using the private LAN to copy data from the MAS to the Message Storage Server (MSS). After the MAS data are copied to the MSS, the files are backed up again along with critical MSS system files during the MSS unattended backup.

The MAS unattended backup is usually scheduled to run one hour before midnight. You can reschedule this time, if it does not meet the needs of your company.

Do not schedule MAS unattended backups to occur between midnight and 4 AM. This avoids any conflict with important system audits that run each night at midnight. Also, the unattended backup for the complete Modular Messaging system runs each night at 3:05 AM.

Schedule MAS unattended backups to occur on a daily basis. Do this to ensure that you have a backup of the most recent MAS files.

If your Modular Messaging System contains more than one MAS, schedule each MAS unattended backup to occur at a different time. Avaya recommends you use 15-minute intervals, with the backup for each subsequent MAS running 15 minutes earlier than the one before. For example, schedule the unattended backup for your first MAS to occur 1 hour before midnight. Schedule the unattended backup for the second MAS to run at 10:45 PM and for the third MAS to run at 10:30 PM.

Procedure 1: Rescheduling the MAS Unattended Backup

On the Desktop, double-click the Scheduled Tasks icon.

The system displays the Scheduled Tasks window.

Right click the backup task and select Properties.

Select the Schedule tab.

Change the time and frequency settings as needed.

Click OK to save the changes.

After you update all tasks as required, close the Scheduled Tasks window.

Procedure 2: Performing an MAS Attended Back Up

You can back up MAS data at any time by performing an attended backup. You might want to do an attended backup to save new data. For example, if you create or modify custom tone files or prompts, you might want to do an attended backup to save your work.

On the Desktop, double-click the Scheduled Tasks icon.

The system displays the Scheduled Tasks window.

Right click the backup task and select Run.

The Status column shows the task as running, and the system immediately starts to copy data from the MAS to the Message Storage Server (MSS) using the private LAN. When the backup is complete, the Status column goes blank.