VMSC - VMD - Audio Encoding Dialog Box

This topic describes how to use the Audio Encoding dialog box to configure Global Systems for Mobile Communications (GSM) audio encoding formats.

These formats determine the way in which audio is recorded on every MAS in the voice mail domain. This, in turn, determines the format of voice messages sent using the TUI and desktop clients. The client applications are then automatically configured to use the selected audio encoding format.


Notes: Before selecting the audio encoding format, you must stop the MAS service (MM Messaging Application Server). After setting the format, you must restart the service. For this procedure, see MAS - Stopping and Restarting Modular Messaging (MM) Services. For an overview on configuring properties in the voice mail domain plus important notes, see VMSC - Voice Mail Domain Configuration. For detailed information on audio recording formats, see the Avaya Modular Messaging Release 3 Concepts and Planning Guide.

To open the Audio Encoding dialog box:

In the Voice Mail System Configuration window, click the voice mail domain.

Double-click Audio Encoding. The system displays the Audio Encoding dialog box for the selected VMD, with the Audio Encoding tab active.

To configure Audio Encoding properties, complete the following fields:

Default Audio Encoding Format Select the audio encoding format you require. You can select one of the following:

Microsoft GSM 6.10 (the default)

G.711 �-law (mu-law)

G.711 A-law

Enable system for devices used by people who are deaf or hard of hearing (TTY) Select to add support for teletypewriter (TTY) devices. For instance:

The system plays Hold (HD) tones, when a call is first answered.

The system plays Go Ahead (GA) tones, when the recording starts.

Note: This setting also forces audio encoding to G.711.

Voice Mail Text Body Enter the text to add to all voice messages as a text body, explaining what the recipient must do in order to listen to the message.

Note: This text is only seen by recipients who have not installed Avaya Modular Messaging.