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VMSC - VMD - Auto Attendant - Holidays Tab

Use the Auto Attendant dialog box, Holidays tab to configure the Automated Attendant holiday prompts for a voice mail domain.

You can set up alternate prompts to be played on specific dates, for example, when the office is closed for a public holiday. You can configure up to 18 holidays to be active at one time.

Important! Make sure you have recorded the holiday prompts and made a note of the associated prompt numbers. See MAS - Visual Voice Editor (Custom Prompts).

To open the Auto Attendant dialog box:

In the Voice Mail System Configuration window, click the voice mail domain.

Double-click Auto Attendant. The system displays the Auto Attendant dialog box for the selected VMD, with the Attendant Main Menu Editor tab active.

Click the Holidays tab.

To configure Auto Attendant Holidays properties, complete the following fields:

Date Enter the date on which an alternate greeting is to be played. The format is DD/MM. You can specify up to 18 dates as holidays.

Prompt Enter the number of the prompt to be played as the holiday greeting. The default is 0 (which means that no holiday prompt is played).

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