VMSC - VMD - Languages Dialog Box

This topic describes how to use the Languages dialog box to configure the primary language for a voice mail domain.

Multiple languages can be configured for use by the telephone user interface but you must set the primary language. This is the language that is played by the telephone user interface, unless instructed otherwise, for example, by caller language selection, or by subscriber mailbox configuration. The primary language is also used, if multilingual text-to-speech conversion is requested, and the language of the text cannot be determined.

To open the Languages dialog box:

In the Voice Mail System Configuration window, click the voice mail domain.

Double-click Languages. The system displays the Languages dialog box for the selected VMD, with the Domain Languages tab active.

To configure Domain Languages l properties, complete the following fields:

Primary Language Select the primary language to be used by the telephone user interface. The list contains all the languages in the voice mail domain. The system displays Not Set by default.

Enable Multilingual Text-to-Speech Select, if you want language recognition to be used to identify the correct language for converting text into speech. If cleared, the primary language in the voice mail domain is used for all text-to-speech conversions. This check box is cleared by default.

Select one or more languages to use for text-to-speech Use the check boxes to select the languages that you want to enable for text-to-speech conversions. By default only the primary language is selected.

If the voice mail domain contains MASs from an earlier release, all languages supported by these MASs are listed. The languages supported by all MASs in the voice mail domain are selected by default. You can select additional languages but these will only be available on MASs that support them.

Note: After removing the last MAS that does not support multiple languages from the voice mail domain, you must refresh the domain languages. To do this, click the Edit > Refresh Domain Languages menu in the Voice Mail System Configuration window.