VMSC - VMD - PBX Configuration - Tone Detection Tab (Set Emulation)

Use the PBX Configuration (Set Emulation) dialog box, Tone Detection tab to configure hangup tone detection for a voice mail domain.

To open the PBX Configuration dialog box:

In the Voice Mail System Configuration window, click the voice mail domain (VMD).

Double-click PBXs. The system expands the node to show all available types of PBX.

Double-click the Set Emulation PBX. The system displays the PBX Configuration (Set Emulation) dialog box for the selected VMD, with the General tab active.

Click the Tone Detection tab.

To configure PBX Configuration (Set Emulation) Tone Detection properties, complete the following fields:

Maximum Silence before Hanging Up (ms) Enter the time, in milliseconds, that the voice mail system listens to a dial tone after a caller hangs up, before dropping the line. The range is 0 through 9999, and the default is 6000.

Maximum Tone before Hanging Up (ms) Enter the time, in milliseconds, that the voice mail system listens to a continuous tone, before dropping the line. This prevents the system from recording dial tones. The range is 0 through 12000, and the default is 6000.

Record trim length (ms) Enter the amount of time to trim off a recording that is terminated by the caller hanging up. That is, when a caller records a message and then hangs up, the end of the recording will be trimmed by the amount of time specified in this field. The range is 0-32000, the default is 0.