VMSC - VMD - Serviceability Dialog Box

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VMSC - VMD - Serviceability Dialog Box

This topic describes how to use the Serviceability dialog box to configure the ability of the MAS to generate logs and notifications related to system errors and alarms. You can also control voice port service on the MAS.

Notifications can be sent out automatically to one designated support site, either Avaya Services, your own network management station (NMS), or a trusted business partner. These notifications are sent out using either the Avaya Initialization and Administration System (INADS) or by means of SNMP traps to a network management server.


Notes: For information on displaying error and alarm notifications, see MAS Event, Error & Alarm Logs. If you are using INADS for sending and receiving error and alarm notifications, then you must configure the system at both the voice mail domain level (as described below) and the MAS level (see VMSC - MAS - Serviceability Dialog Box).

To open the Serviceability dialog box:

In the Voice Mail System Configuration window, click the voice mail domain (VMD).

Double-click Serviceability. The system displays the Serviceability dialog box for the selected VMD.

You can configure properties in the following Serviceability tabs:

General Use this tab to configure general alarm notification settings and voice port service.

See VMSC - VMD - Serviceability - General Tab.

SNMP Use this tab to configure alarm notification settings, when an SNMP network management tool is being used to collect and view alarms.

See VMSC - VMD - Serviceability - SNMP Tab.

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