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Home > MAS Administration > VMSC - VMD - Tracing System Dialog Box

VMSC - VMD - Tracing System Dialog Box

This topic describes how to use the Tracing System dialog box to configure general tracing system properties, operation history database properties and transaction database properties for a voice mail domain.

The tracing system is a Windows 2003 service where information about voice mail system activity (operation history events) is logged. These events are dynamically stored in the Operation History database. Periodically, this database is purged and summarized information is stored in the Transaction database.

Notes:  
  • Avaya recommends that one tracing system is installed per voice mail domain. If you install a second tracing system in a voice mail domain, it replaces the original tracing system. If your system has more than one MAS, you should install tracing on only one MAS.
  • If, for any reason, you find it necessary to re-install the tracing software after the initial system installation, you must first stop all Avaya Modular Messaging (MM) services. Remember to restart those services, when the software installation is complete. See MAS - Stopping and Restarting Modular Messaging (MM) Services.
  • For more information on the tracing system, see the Avaya Modular Messaging Release 3 Concepts and Planning Guide.
  • For information on configuring the Trace File Size at MAS level, see VMSC - MAS - Trace File Size Dialog Box.
  • You can view operation history events using the Operation History Viewer. See MAS - Operation History Viewer.
  • You can generate a number of reports from the transaction database using the Reporting Tool. See MAS - Reporting Tool.

To open the Tracing System dialog box:

  1. In the Voice Mail System Configuration window, click the voice mail domain (VMD).
  2. Double-click Tracing System. The system displays the Tracing System dialog box for the selected VMD.
Note: If you have not installed a tracing system, the Tracing System node is not displayed in the Voice Mail System Configuration window.

You can configure properties in the following Tracing System tabs:

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