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Home > MAS Administration > Configuring attendant schedules

Configuring attendant schedules

To set up attendant schedule properties for a voice mail domain, use the Attendant Schedules tab. You can edit, copy, rename and delete existing schedules, and create new schedules.

The Attendant Schedule defines the availability of a subscriber’s personal operator. A subscriber can have an extension number configured (by a system administrator) as a personal operator number. This personal operator replaces the system-wide Automated Attendant during the times specified in the Attendant Schedule.

To display the Telephone User Interface - Voice Mail Domain dialog box, Attendant Schedules tab:

  1. In the Voice Mail System Configuration window, click the voice mail domain.

    2. If you have more than one voice mail domain, you may need to expand the tree hierarchy to find the one you want.

  2. Double-click Telephone User Interface for that voice mail domain.

    3. The system displays the Telephone User Interface - Voice Mail Domain dialog box, with the General tab active.

  3. Click the Attendant Schedules tab.

To add an attendant schedule:

  1. On the Attendant Schedules tab, click Add.

    2. The system displays the Enter Attendant Schedule Name dialog box.

  2. In the Schedule Name field, type the desired name for the schedule.
  3. Click OK.
    Note: Schedule names must be unique.
  4. Use the schedule grid to set the schedule time. For more information, see Using the schedule grid.

To copy an attendant schedule:

  1. On the Attendant Schedules tab, click the schedule to be copied.
  2. Click Copy As.
  3. In the Schedule Name field, type the desired name for the schedule.
  4. Click OK.
    Note: Schedule names must be unique.
  5. Modify the new schedule as desired. For more information, see Using the schedule grid.

To rename an attendant schedule:

  1. On the Attendant Schedules tab, click Rename.
  2. In the Schedule Name field, type a name for the schedule.
  3. Click OK.
    Note: Schedule names must be unique.

To delete an attendant schedule:

Note: Before attempting to delete a schedule, verify that it is not currently in use.

Tip: If you delete a schedule by mistake, close the dialog box, using the Cancel button or use the Escape key to quit without saving your changes.
  1. On the Attendant Schedules tab, click the name of the schedule to be deleted.
  2. Click Delete.
    Note: The system deletes the schedule immediately; there is no confirmation box.

To edit an attendant schedule:

  1. On the Attendant Schedules tab, click the name of the schedule that you want to edit.

    2. The schedule appears in the panel at the bottom of the screen.

  2. Edit the schedule as described in Using the schedule grid.

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