Configuring Time of Day properties

To configure a voice mail domain with the prompts to play at certain times of the day, use the Time of Day tab. This means that you can set up one prompt to play in the morning hours (as defined by your organization’s daily business hours), a slightly different one to play in the afternoon, another to play in the evening hours, and a different one to play when you are closed for business.

Your organization’s daily business hours (morning, afternoon, evening, and closed hours) are defined in the Time/Greeting tab in the telephone user interface configuration. For information on defining daily business hours see Configuring time and greeting properties.

To display the Time of Day tab:

In the Voice Mail System Configuration window, click the voice mail domain.

If you have more than one voice mail domain, you may need to expand the tree hierarchy to find the one you want.

Double-click Auto Attendant.

The system displays the Auto Attendant - Voice Mail Domain dialog box.

Click the Time of Day tab.

To configure Time of Day properties, configure the following fields:

Morning prompt Enter the number of the prompt that greets callers during morning business hours. The range is 0 through 9999. By default, the system plays the standard pre-recorded welcome prompt.

Afternoon prompt Enter the number of the prompt that greets callers during afternoon business hours. The range is 0 through 9999. By default, the system plays the standard pre-recorded welcome prompt.

Evening prompt Enter the number of the prompt that greets callers during evening business hours. The range is 0 through 9999. By default, the system plays the standard pre-recorded welcome prompt.

Closed prompt Enter the number of the prompt that greets callers after business hours. The range is 0 through 9999. By default, the system plays the standard pre-recorded welcome prompt.