Configuring the Privacy Enforcement Level

Traditional voice mail systems typically prevent subscribers from forwarding messages marked as private or from replying to private messages with the original message attached. Most email systems and email clients, however, do not prevent these actions, even when a message is marked as private.

The Privacy Enforcement Level setting allows system administrators to control how the system behaves with respect to subscriber attempts to forward messages marked as private, or attempts to reply to messages with the original private messages attached. Through the use of this setting, system administrators can determine whether their systems behave more like like traditional voice mail systems or more like typical email systems.

To configure the Privacy Enforcement Level:

In the Voice Mail System Configuration window, click the voice mail domain.

If you have more than one voice mail domain, you may need to expand the tree hierarchy to find the one you want.

Double-click Messaging.

The system displays the Messaging – Voice Mail Domain window, with the General tab active.

From the Privacy Enforcement Level field, select one of the following options:

Full (Default for new MAS/MSS systems) This option prevents subscribers from forwarding any message marked as private. It also prevents them from replying to a private message with the original message attached. This is the strongest level of privacy enforcement for MAS/MSS systems.

When this option is selected, the system also restricts delivery of new private messages to recipients on networked machines (that is, other MAS/MSS or message systems in the network). This allows private messages to be delivered only to messaging systems capable of enforcing privacy settings.

Selecting this option also overrides the Restrict Client Access to Mailboxes? class of service (COS) option on the MSS. When this option is selected, all COSs behave as if that option were set to Yes. For more information about the Restrict Client Access to Mailboxes? option, see Administering Email (Internet Messaging).

Partial This option prevents subscribers from forwarding any message marked as private or from replying to a private message with the original message attached. It does not, however, restrict delivery of new private messages to recipients on networked machines (that is, other MAS/MSS or message systems in the network). This allows private messages to be delivered to messaging systems that may not be capable of enforcing privacy settings.

Note: Avaya Modular Messaging subscribers may receive messages marked private from users on networked voice mail systems, such as Voice Profile for Internet Mail (VPIM) systems, who do not expect recipients to be able to forward them. This Privacy Enforcement Level does not, in all cases, preserve traditional voice mail semantics for private messages.

This also means that recipients of messages marked private may be able to forward them to others using email. This includes subscribers using the Avaya Outlook “thick” client and non-Avaya IMAP4 and POP3 clients, if the class of service (COS) has the Restrict Client Access to Mailbox? option set to No. For more information about the Restrict Client Access to Mailbox? option, see Administering Email (Internet Messaging).

Notification Only (Default for upgrades from previous Modular Messaging releases) This option does not prevent subscribers from forwarding private messages or replying with the original private message attached. Although messages are marked and announced in the TUIs as being private, they are not restricted from client access, and may be forwarded without restriction.

Note: Allowing recipients to forward messages marked as private violates the Voice Profile for Internet Mail (VPIM) specification (RFC 2421, section 4.2.13). Because of this, private messages originating from VPIM systems are not delivered to Modular Messaging subscribers when this option is selected.