Configuring serial general properties

To configure serial PBX integration for an MAS, use the Serial General tab. With serial integration, the MAS receives incoming call information by means of a serial link.

To display the PBX Integration dialog box, Serial General tab:

In the Voice Mail System Configuration window, click Message Application Servers.

Click the MAS you want to configure.

You may need to expand the tree to see the all the MASs in the voice mail domain.

Double-click PBX Integration for that MAS.

The system displays the PBX Integration dialog box, with the General tab active.

In the Integration Type column, click Serial.

In the Max Time to Wait for Serial and Remote Integration Data (sec) field, type the maximum time, in seconds, that an incoming call waits to receive integration information before going off hook. This field is available with remote and serial integrations only. The default is 18.

Click the Serial General tab.

To configure serial general integration properties, configure the following fields:

Packet Format Select the PBX serial integration data packet format from the list. Depending on your PBX type, select SMDI, Intecom, DMID, NEC-2400, or Ericsson MD110. If you are using NEC-2400, Ericsson MD110, or DMID, use the Serial NEC/Ericsson/DMID tab to configure the protocol type. For more information, see Configuring serial NEC/Ericsson/DMID properties.

Extension Field Length in Packet Enter the number of digits in the packet sent from the integration device. The range is 2 through 10, and the default is 4.

Maximum Number of Remote Service Sessions Enter the maximum number of remote MASs that are dependent on the primary server for integration. The range is 0 through 999, and the default is 0.

Log Serial Packets Select to log the serial integration data in the operation history database. This check box is selected by default.

Click Serial Settings.

The system displays the Serial Settings dialog box, where you can configure the serial line settings.

To configure serial settings, configure the following:

Line Speed (Bits per Second) Enter the serial line speed in bits per second. The range is 110 through 115200, and the default is 9600.

Data Bits Select the number of data bits for the serial line. The default is 8.

Stop Bits Select the number of stop bits for the serial line. The default is 1.

Parity: None, Odd, Even, Space Select to specify the type of parity for the serial line. The default is Odd.

Flow Control: None, DTR/DSR, RTS/CTS, Xon/Xoff Select to specify None, DTR/DSR, RTS/CTS, or Xon/Xoff flow control for the serial line. The default is Xon/Xoff.

Connector Select the serial port for the line. The default is COM1.

If you are using NEC-2400, Ericsson MD110, or DMID, you must also configure the serial properties for these cards. For more information and the procedures, see Configuring serial NEC/Ericsson/DMID properties.

After making these settings, you must stop and restart the MAS service for the settings to take effect.