Recording application prompts

You can record application prompts using either a telephone or a properly equipped multimedia PC. If you choose to use a PC, it must be equipped with a microphone and a set of speakers (or headphones).

On the Prompt tab of any Properties dialog box, select the Play entry prompt check box.

This activates all the other options on the Prompt tab.

Select Application prompt.

Do one of the following:

To record a prompt that has already been created but not recorded, click to highlight the prompt entry in the prompt list. Then skip to Step 5.

To add a new prompt, click the Add (

) icon.

The system creates a list entry for the prompt and automatically assigns it an ID number.

Under Comments, enter a brief name or description for the prompt.

Note: To change the audio device for recording the prompt “on the fly,” right-click the telephone or multimedia icon, and click 1 Multimedia or 2 Telephone.

Click the Record (

) icon.

If you are using a multimedia PC with a microphone, you may begin recording immediately.

If you are using a telephone to record the prompt, you must wait for the system to dial the telephone and the telephone to ring. When it does, pick up the handset and proceed to the next step.

Record the prompt.

Note: Be aware that the built-in recording device does not allow you to edit your recordings after you make them, for instance, to trim out any unwanted silence at the beginning or end of the recording. This is another reason you may want to have your prompts professionally recorded, or at least to record your prompts using a digital audio recording software package, and then import the finished recordings into your caller application. For more information on importing prompts, see Importing prompts.

Click OK or Apply.

Recording application prompts

To record application prompts: