Downloading Firmware to Port Circuit Packs

Set of downloadable circuit packs

Architecture of the sysem where these circuit packs reside

Current abilities of and processes within the Services infrastructure

This description contains the most accurate information available at the time of production. Go to the Web site: http://support.avaya.com, and look for updated information about downloading firmware to your product under Product Documentation Communications Systems.

During this process, a Web-downloaded firmware image (residing on a local server) is either:

For a " self-download", copied (uploaded) onto a " source" circuit pack

For a " remote download", copied (uploaded) through a " source" C-LAN circuit pack to a " target" circuit pack

using the File Transfer Protocol (FTP). The image is then copied to FLASH memory.

Downloadable Circuit Packs

Although different circuit packs have different potential roles in a firmware download, the following circuit packs (with these or higher suffixes) can participate in a firmware-download procedure:

Control LAN (C-LAN) - TN799C or TN799DP

Note:

Although a TN799C C-LAN circuit pack can participate as the "source" of a download to various "target" circuit packs, this board cannot be a final recipient of downloaded firmware.


Circuit pack roles in Firmware Downloads
Circuit Pack	TN Code	Role in Self-Download	Role in Remote Download
C-LAN	TN799C	N/A	Source¹
	TN799DP	Source²	Source
DIG-LINE (2-wire)	TN2214CP	N/A	Target³
	TN2224CP	N/A	Target
IPMEDPRO	TN2302AP	N/A	Target
Maintenance/Test	TN771DP	N/A	Target
UDS1	TN464GP	N/A	Target
	TN2464BP	N/A	Target
	TN2313AP	N/A	Target
VAL	TN2501AP	Source	N/A

¹ A "source" circuit pack in a remote download uploads firmware to 1 - 50 like "target" circuit packs.

² A "source" circuit pack in a self-download can only upload firmware to its own flash memory.

³ A "target" circuit pack in a remote download receives firmware from a C-LAN remote "source" circuit pack.


Contents of this document
Step	Action	No. of circuit packs	Description
	Complete the Preparing to update firmware section.	All	Gathering information, downloading new firmware image file from Website.
	Choose either: Self-download or Remote download	Single Multiple (same type)	Copying a new firmware image file onto a source circuit pack using the File Transfer Protocol (FTP) Replacing the old firmware image file in FLASH memory with the new file Copying a new firmware image file onto a source C-LAN circuit pack using the File Transfer Protocol (FTP) Copying the image to the target circuit pack(s) Replacing the old firmware image file in FLASH memory with the new file
	If you have any trouble with the procedure, refer to Troubleshooting firmware downloads.	All	Reset 1 or 2 Test firmware download Backing out of a firmware download

Preparing to update firmware

The following sections contain preparatory information to assist with the successful completion of firmware downloads to port circuit packs. These sections are:

Verify hardware/software requirements

Download image to local staging area

Pre-upload checks

Verify hardware/software requirements

The following items and procedures are needed to download firmware to the appropriate circuit packs:

Use an appropriate procedure and source circuit pack to download firmware to the following target circuit packs.

Hardware/software requirements

The following items are needed to download firmware to the appropriate circuit packs:

DEFINITY ECS

Use the DEFINITY ECS hardware with the system software releases:


Download procedure by circuit pack
Source circuit pack	Download method	Target circuit pack
TN799C (C-LAN)	Remote download	DIG-LINE, UDS1, IPMEDPRO, or Maintenance/Test
TN799DP (C-LAN)	Self-download or Remote download	The TN799DP or TN2312AP itself DIG-LINE, UDS1, IPMEDPRO, or Maintenance/Test
TN2501AP (VAL)	Self-download	The TN2501AP itself

Note:

Some GUI-based FTP applications are incompatible with MultiVantage. Command-line FTP applications launched from a UNIX shell or DOS prompt work best.

Web browser (Netscape 4.5 or Internet Explorer 5 or higher)

Download image to local staging area

For a download from the Web, you need a temporary staging area to store the firmware images before uploading them to the source circuit pack. Although this download is normally done from a PC, you can also use other server types, such as UNIX.

Go to the Avaya Customer Support Web site ( http://support.avaya.com).

Select the Online Services link near the top left of the page.

Select Software/Firmware Downloads.

A page with a large table appears.

Find and click on the following table entry:


Grouping	Produce Name	Document Title
Communication Systems	Definity Enterprise Communication Server (ECS)	Avaya Media Server and Media Gateway

The main MultiVantage Firmware Download page appears.

Select the circuit pack you want to upgrade, then the firmware images that you need (there may be more than one, depending on the circuit pack).

For example, the tn2501ap_f05.bin filename is for the TN2501AP (VAL) circuit pack.

Download the file to the directory where you will launch the FTP application.

Pre-upload checks

At the SAT:

Type change permissions <login> and press Enter .

Ensure that the Administer Features field is y on the Command Permissions Categories screen.

Get the source circuit pack's IP address either from the data systems administrator or by typing the following SAT commands:

If you know the circuit pack address, type list configuration board <UUCSS> and press Enter.

If you do not know the circuit pack address, type list configuration all and press Enter.

Check that these ports are enabled:

Port 17 (C-LAN)

Port 33 (VAL)

Type display port <UUCSSpp> and press Enter to obtain the data module ID, where pp is the port number.

Type display data-module <ID> and press Enter to obtain the link number.

Type status link <link_number> and press Enter to check the link status and obtain the source IP address.

If this is a remote download, continue with Remote download.

If not, continue with the following section.

Self-download

During this procedure, you will use an FTP client to copy the new firmware image file to a circuit pack. Then you will copy the new image to the FLASH memory on the pack. This procedure updates only a single circuit pack and applies to these circuit packs:

Control LAN (C-LAN) (TN799DP)

Voice Announcements over LAN (VAL) (TN2501AP)

Note:

If you have any trouble with this procedure, refer to Troubleshooting firmware downloads.

Note:

The optional size actual_size qualifier only works with TN799C (C-LAN). It allows you to specify a smaller file-system size than the default 1-MB block (maximum) allocated.

If the source circuit pack has insufficient memory, delete old files ( remove file board UUCSS filename), or wait until there is less traffic on the board.

Caution!

Unless the Remove Image File After Successful Download field is set to y , the ftplogin and ftppassword remain on the TN799DP (C-LAN) and TN2501AP (VAL) circuit packs either until they are reset or until you issue the disable filesystem board UUCSS command.

FTP the new firmware image file

The following steps are generic to most FTP programs. Use your laptop/PC/UNIX to complete this procedure.

Ensure that the new firmware image file is in the same directory where you will launch the FTP session.

Enter ping source_ip_address to verify a communication link to the source circuit pack.

Type ftp <source_ip_address> and press Enter.

Log into the source circuit pack with the same ftplogin and ftppassword that you used in the Set up file system section.

ftplogin is any temporary login for this FTP session, for example, denver.

ftppassword is any temporary login for this FTP session, for example, broncos.

Type bin and press Enter.

This transfers files in binary format.

If you are downloading to the TN2501AP (VAL) circuit pack only, type cd / and press Enter.

This command moves you from the announcement directory (default for FTP sessions) to the root directory (/) where firmware and other files are located.

Type put filename.ext and press Enter.

This command copies the new firmware image file to the destination directory.

Type dir and press Enter.

Verify that the new firmware image file is on the circuit pack.

Type quit and press Enter.

This ends the FTP session.

Verify files

From the SAT verify that the new firmware image file is on the circuit pack.

Type list directory board <UUCSS> and press Enter.

The List Directory screen displays.

List Directory screen

Verify that the new firmware image file is listed in the File/Directory Name field.

Schedule download

Type change firmware download and press Enter.

The Firmware Download screen displays.

Firmware Download screen

Fill in the fields listed in the table below:

Firmware Download fields and descriptions

Field

Description

Notes

Source Board Location

Type the UCCSS address of the source circuit pack.

Firmware Image File Name

Type the complete filename (including file extension) of the new firmware image file.

See Screen in the section Verify files .

Target Board Code

Type the circuit pack ID, for example "TN2501."

Note:

Do not type the "AP" suffix.

Self-download:
This must be the same circuit pack type as the source circuit pack. You cannot mix circuit-pack types.

Remote-download:
This must be the same circuit pack as the target circuit pack.

Suffix

Examples:

For VAL (TN2501AP) type AP.

For C-LAN (TN799DP), type DP.

For DS1 (TN464GP), type GP.

Firmware Vintage

This is a display-only field for TN799DP (C-LAN) and TN2501AP (VAL).

Schedule Download

Type y to schedule the firmware download for another time.

Type n to start the firmware download immediately after completing the form.

Once the firmware download begins, you cannot make any changes to this form.

If you answer n(o), then the Start Date/Time and Stop Date/Time fields do not appear. The download begins as soon as you press Enter.

Remove Image File After Successful Download

Type y if you want the procedure to automatically remove the new firmware image file [default].

Type n if you do not want the new firmware image file removed.

At the completion of a successful download, the procedure automatically removes the new firmware image file from the source filesystem, freeing up the memory on the source circuit pack. We recommend using the default setting.

If you set this field to n, you must manually remove the new firmware image file from the source filesystem after the download has completed. See Disable filesystem.

Start Date/Time

Type the date and time that you want the firmware download to begin.

See the Check specified resources section to ensure that the necessary resources are available.

Stop Date/Time

Type the date and time that you want the firmware download to end.

If the scheduled stop time is reached before the new firmware image file has been downloaded to all circuit packs, the system finishes downloading to the circuit pack in progress before aborting the remainder of the download schedule.

Target Location

Type the UUCSS address of the circuit pack that you are updating.

The circuit pack at this address must be the same type as the source circuit board. Y ou can only put one entry in this field.

Note:

If you receive a SAT error message asking you to use the test firmware download command, this means that there was a problem with a previous firmware download. Run the test before proceeding.

Caution!

Danger!

To prevent electrostatic discharge (ESD), be sure to wear a grounding strap while handling the circuit pack.

Caution!

Ensure that both the top green and top amber LEDs are out.

Release the latch handle to free the circuit pack from the carrier.

Pull the circuit pack out approximately 1-2 inches (2.54 to 5.08 cm.).

Re-insert the circuit pack into the carrier.

Close the latch securely.

Check specified resources

This procedure checks the header on the new firmware image file to ensure that the firmware download will run as you intend.

Type test firmware download and press Enter.

The Test Results screen appears.

Test Results screen

Look in the Result field for FAIL conditions.

If the test does not pass, refer to the Maintenance for Avaya MultiVantage DEFINITY Server.

Re-run the test ( test firmware download).

When the test passes, every specified resource is available for the scheduled download.

Monitor download progress

Type status firmware download and press Enter.

The Status Firmware Download screen displays.

Status Firmware Download screen

If this form is blank after issuing the command, go to Step 4.

Check the St (status) field immediately to the right of the Target Location field's address of the circuit pack to view the progress of the firmware update:

(P)ending

(C)ompleted

(F)ailed

(A)borted

Type status firmware download last and press Enter.

This allows you to view the progress of the last completed firmware update or the entire schedule if it is completed.

Caution!

Danger!

To prevent electrostatic discharge (ESD), be sure to wear a grounding strap while handling the circuit pack.

Caution!

Ensure that both the top green and top amber LEDs are out.

Note:

If you have any trouble with this procedure, refer to Troubleshooting firmware downloads.

Remote download

This procedure allows you to update up to 50 target circuit packs of the same type using a new firmware image file distributed from a source TN799C/DP C-LAN circuit pack. This procedure can update these target circuit packs:

2-Wire Digital Line (TN2214CP or TN2224CP)

IP Media Processor (TN2302AP)

Maintenance/Test (TN771DP)

UDS1 (TN464GP, TN2464BP, and TN2313AP)

Preparation

Repeat the steps that are detailed in the Preparing to update firmware section.

Set up file system on circuit pack

Before you can load files onto the source circuit pack, you must first set up a file system on the circuit pack to accept the files.

Log onto the switch using superuser or services login and password.

Type enable filesystem board <UUCSS> login <ftplogin> <ftppassword> [size actual_size], where

ftplogin is any temporary login for this FTP session, for example, denver.

ftppassword is any temporary login for this FTP session, for example, broncos.

and press Enter.

Later, you will use this same ftplogin and ftppassword in the FTP the new firmware image file section.

Note:

The optional size actual_size qualifier only works with TN799C (C-LAN). It allows you to specify a smaller file-system size than the default 1-MB block (maximum) allocated.

If the source circuit pack does not have enough available memory, delete old files ( remove file board UUCSS filename), or wait until there is less traffic on the circuit pack.

Caution!

I Unless the Remove Image File After Successful Download field is set to y , the ftplogin and ftppassword remain on the TN799DP (C-LAN) and TN2501AP (VAL) circuit packs either until they are reset or until you issue the disable filesystem board UUCSS command.