Installing the one-X Portal Extensions

Avaya one-X Portal Extensions can be installed on Windows computers only. Avaya one-X Portal Extensions are not supported on Mac computers.

1. On the Application controls, select Settings > Other Settings.
2. Select the Other tab.
3. Click Download on the entry for the one-X Portal Extensions.
4. In the File Download - Security window, click one of the following:

   • Run to install the one-X Portal Extensions immediately.

   • Save to save the installer to your computer and install the one-X Portal Extensions at a later time.

5. If you saved the one-X Portal Extensions installer, navigate to the location and double-click the 1XP_Extensions.msi file.
6. In the Welcome screen, click Next.
7. In the License Agreement screen, read the entire license agreement carefully, then do one of the following and click Next:

   • Click I accept the terms in the license agreement to continue with the installation.

   • Click I do not accept the terms in the license agreement to exit the installation.

8. In the Destination Folder screen, do one of the following then click Next:

   • Accept the default installation folder.

   • Click Change and navigate to your preferred installation folder.

9. In the Setup Type screen, select Complete to install all one-X Portal Extensions on your computer then click Next.
10. In the one-X Portal Server Settings screen:
    1. Complete the Server field.

       The server that hosts one-X Portal. You must enter the IP address or the fully-qualified domain name of the server.

       For example, onexportal.xyzcorp.com. If you do not know the value to enter in this field, contact your supervisor.

    2. Click Next

    The installer completes all other fields on the one-X Portal Server Settings screen.

11. Click Install to install the one-X Portal Extensions on your computer.
12. After the installer has finished the installation of the one-X Portal Extensions, do the following:
    1. Check the Launch Avaya one-X Portal Extensions option.
    2. Click Finish.