Supporting Windows applications for one-X Portal

Avaya one-X Portal includes some additional applications that you can use on your Windows computer. Unlike one-X Portal, you must install these applications on your Windows computer.

Note

If you use one-X Portal on Citrix, do not install any supporting Windows applications on your computer, such as the Avaya Phone Interface and Avaya one-X Portal Message Recorder. If you install these applications, you may not be able to play your messages in one-X Portal.

Avaya one-X Portal Extensions

Avaya one-X Portal Extensions complement and extend the features and functionality of one-X Portal. For example, you can use the one-X Portal Extensions to import your personal contacts and include bridge conference information when you schedule conference calls.

The extended features provided by the one-X Portal Extensions include:

If your company does not preinstall the one-X Portal Extensions, you can download and install them from the Other Settings dialog box in one-X Portal.

Avaya Phone Interface

The Avaya Phone Interface is the component that provides the Voice Over IP functionality and allows you to make and receive telephone call using a Windows computer.

You can install the Avaya Phone Interface the first time you log into one-X Portal in Internet Explorer on a Windows computer.

Avaya one-X Portal Message Recorder

The Avaya one-X Portal Message Recorder is the application that one-X Portal uses when you record messages in one-X Portal from a Windows computer.

You can install the Avaya one-X Portal Message Recorder the first time you log into one-X Portal in Internet Explorer on a Windows computer.

Avaya Voice Player

The Avaya Voice Player allows you to record audio messages outside one-X Portal and upload those messages to one-X Portal. For example if you access one-X Portal through Firefox, use the Avaya Voice Player to record your voice messages.

You can download and install the Avaya Voice Player from the Other Settings dialog box in one-X Portal.

Related tasks
Logging on to one-X Portal
Logging on to one-X Portal for the first time
Logging on to one-X Portal on Citrix
Installing the Avaya Voice Player
Installing the one-X Portal Extensions
Related information
Other tab: Downloads settings