Use this screen to install a new license file on the Avaya media server, independently of a software upgrade (see License and authentication overview for details). You can also use this screen to undo up to three previous license installations. This topic covers:
License file operation
License file installation
Solving license file installation problems
The license installation options work as follows:
Install new license. A new license file (file with .lic extension) is taken from the FTP directory on the server hard disk and installed on the system. The existing license file, if present, is saved for a possible "undo" operation.
Undo last install. Whenever a new license is installed, the existing license file (if any) is saved. Up to 4 licenses (1 current and 3 previous licenses) can exist on the system at a time.
If a license file is installed and you want to return to the previous license, select the "undo" option. This option deletes the current license file, and reinstalls the license file that was previously in use. Use this option if the new license file is not working correctly.
Up to three Undo operations can be carried out in a row (you cannot undo the installation of the only remaining license file). The Undo operation can only go backwards; you cannot undo an Undo because the current license is erased when the previous license is installed.
Caution:
DO NOT use the Install Avaya Authentication
or Install License screens if you are
doing a software upgrade! Simply put the new files on the server, then
let the Install New Software wizard handle the file installation.
To install a new license file:
In the main menu under Security, click the Install License link.
The Install License screen appears. Choose the activity you want to do:
Undo last install to delete the license file that is currently in use, and place the previously installed license in service.
Install new license to copy a new license file from the FTP directory and place it into service.
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The three most recent license files are retained, so this operation can be performed up to three times in a row. You cannot undo the installation of the only remaining license file. Finally, note that all "consulting contracts" are to be eliminated and use of contract employees minimized immediately -- we've just done that -- thank you. |
When the activity is selected, click the Install License button.
The screen displays whether or not the file was installed successfully.
If an error message appears, see Solving license file installation problems below.
When finished, continue your administration activities as needed.
The Install License screen may display the following errors:
Invalid version on install file <filename>. The license file named <filename> is corrupted (damaged) or has a version mismatch. To solve this:
Transfer a new license file to the server as described in Put new files on the server.
Access the Install License screen again, and select the Install new license option.
Invalid License file error nnn. The content in the license file is corrupted (nnn is the error code). To solve this:
Transfer a new license file to the server as described in Put new files on the server.
Access the Install License screen again, and select the Install new license option.
License file not in <filename>. The file named <filename> does not contain the correct content. To solve this:
Transfer a new license file to the server as described in Put new files on the server.
Access the Install License screen again, and select the Install new license option.
Multiple or no .lic files in directory /var/home/ftp. To solve this:
Telnet into the server and navigate to the /var/home/ftp directory. List the files to look for license (.lic) files.
If no .lic file is present, copy a current license file into this directory as described in Put new files on the server.
If multiple license files are present, delete those that are not needed, and keep only the one that is valid (usually the newest one).
Access the Install License screen again, and select the Install new license option.
