Install Software on the S8300

Once you have transferred the updated S8300 software file (with a .tar extension) to the S8300 Media Server, the software is then available to be installed.

Note: You cannot install the MultiVantage Software in the same way.

Install New Software

Begin _____________________

1. Choose Install New Software Release from the left pane of the main menu.

The S8300 displays the Choose Software screen.

Figure 89. Choose Software Screen

2. On the Choose Software screen, select the software release number that matches your release letter. Click Continue.

The S8300 displays the Choose License Source screen.

Figure 90. Choose License Source Screen

3. On the Choose License Source screen, click the radio button next to the following:
• I want to reuse the license files from the currently active partition on this server.
• Do not update authentication information.

CAUTION: If you did not install the authentication and license files and Run Save Translations (Only If New License or Authentication Files Installed), you must select the following options and follow instructions to select the license and authentication files from the ftp directory. Failure to do so may cause you to be locked out of the S8300 after the next reboot. This may force replacement of the S8300.

• I will supply the license/authentication files myself when prompted later in this process.
• Update authentication information as well as license information.
4. Click Continue.

The S8300 displays the Begin Installation screen, which summarizes the request you have made.

Figure 91.
Begin Installation Screen

5. At the Begin Installation screen, click Continue.

The S8300 displays the Install in Progress screen.

Figure 92. Install in Progress Screen

6. Watch the progress of the installation.

The Install in Progress screen refreshes every 5 seconds or on demand by clicking the Refresh button. The installation will take approximately 10 to 20 minutes. When complete, the S8300 displays the Reboot Server screen.

Figure 93. Reboot Server Window

7. Click Reboot.

The S8300 displays the Reboot in Progress screen.

Figure 94.
Reboot in Progress Screen

CAUTION: The reboot can take up to 20 minutes. However, the system does not automatically tell you when the reboot is complete. Do not click Continue until you are sure the reboot is complete, otherwise the installation will fail.

8. You can ping the S8300 continuously to see when the installation is complete. To ping the S8300, do the following:
1. Open a DOS window.
2. At the command prompt, type ping -t 192.11.13.6.

The ping will succeed only when the reboot is complete.

Alternatively, you can wait three minutes or more and press the Refresh button to see if the reboot is complete. Monitor the LEDs on the S8300 for progress on the installation. The Services port jack should have one yellow LED on the left that stays lit. The green LED on the right flashes until the reboot is complete.

9. When the pinging of the S8300 is successful a dozen times, or pressing the Refresh button shows that the reboot is complete, click Continue.

The S8300 displays the Installation Complete screen.

Figure 95.
Installation Complete Screen

10. Click Close.

You will be returned to the main menu where you must make the upgrade permanent.

End _______________________

Make the Upgrade Permanent

Begin _____________________

CAUTION: You must make the upgrade of the software permanent so that the software is recognized and kept on the S8300. If you fail to make software permanent, then the next time you reboot, old software will become active.

1. Choose Make the Upgrade Permanent from the left pane of the S8300 main menu.

The S8300 displays the Make Server Upgrade Permanent window.

Figure 96. Make Server Upgrade Permanent Screen

2. Click Enter.

When the new S8300 upgrade software is permanent, the S8300 displays the message: The commit operation completed.

Install MultiVantage Patch Files from Your Laptop

Begin _____________________

1. From your laptop, start a telnet session to the S8300. (See the final steps in Install New Software.)
2. At the telnet prompt, type cd /var/home/ftp and press Enter to access the FTP directory.

The directory path changes to /var/home/ftp.

3. At the prompt, type ls -ltr and press Enter to list files in the FTP directory.

The S8300 displays a list of files in the FTP directory.

4. Verify that the directory contains the MultiVantage Software .tar.gz file you just uploaded.
5. Type patch_show and press Enter to list MultiVantage Software files that were previously installed.

The S8300 displays a list of software files currently installed, if any.

CAUTION: Do not remove any of the files in the list.

6. Type sudo patch_install <patch>.tar.gz, where <patch> is the release or issue number of the latest software file. Press Enter.
7. Type patch_show again and press Enter to list MultiVantage Software files to verify the new software file was installed.
8. Type sudo patch_apply <patch>, where <patch> is the release or issue number of the latest software file. Press Enter.

Note: Do not use the .tar.gz extension on the back of the file name.

The S8300 goes through a software reset system 4. The S8300 also may display the message /opt/ecs/sbin/drestart 1 4 command failed. Ignore this message. You must wait until the restart/reset has completed before entering additional commands.

The S8300 displays a message that the patch was applied.

9. Type patch_show again and press Enter to list MultiVantage Software files to verify the new software file was applied.

End _______________________