Install New Firmware on the G700 Media Gateway�

To load new firmware for the G700 Media Gateway and the Media Modules, you will first need to transfer the new firmware files from the S8300 TFTP server to the G700 Media Gateway. Consult the Release Letter for the most recent information and instructions for upgraded firmware.

CAUTION: You cannot use the S8300 as a TFTP server for IP Softphone software installations. The customer is responsible for establishing a TFTP server on a PC in the customer's network.

Verify That the S8300 tftpboot Directory Has the Right Firmware Versions

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The .tar S8300 software you installed on the S8300 also included firmware for the G700 Media Gateway. This firmware should be stored in the /tftpboot directory of the S8300. You should check this directory to make sure the firmware version match those listed in the Release Letter.

Note: Leave the login session up with the G700 Media Gateway while you check the S8300 for available firmware.

1. Access the S8300 via telnet (seeLog in to the S8300 from Your Laptop using Telnet).
2. At the command prompt, type cd /tftpboot and press Enter.

The /tftpboot prompt appears.

3. Type ls -l and press Enter to list the files.

The list of files appears.

4. Check the list of files to ensure that the version numbers match those of the Release Letter.

Use the following legend to help understand which files are for the different G700 Media Gateway components.

Note: You are unlikely to need all of the files. If the customer does not have a particular media module, you will not need to load the file.

Install New Firmware on the P330 Stack Processor (Layer 2 Switching Processor)

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1. On your laptop, return to the HyperTerm window. At the MG-mmm-n(config)# prompt, type exit and press Enter.

The P330-1(configure)# prompt appears.

Note: If necessary, open the HyperTerm window, and login to the P330 Stack Processor command line interface.

2. At the P330-1(configure)# prompt, type
   copy tftp SW_image<file> EW_archive <ew_file> <tftp_server_address> <Module#>

where
<file> is the image file with format and vintage number similar to viisa3_8_2.exe,
<ew_file> is an embedded web application file with format similar to p330Tweb.3.8.6.exe,
<tftp_server_ip_address> is the ip address of the S8300, and
<Module#> is the number, 1 through 10, of the media gateway in the stack. If there is only one G700 Media Gateway, the number is 1.

3. Verify that the download was successful when the prompt returns. Type show image version.

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Install New Firmware on the G700 Media Gateway Processor

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1. At the P330-1(configure)# prompt, type session mgp to reach the G700 Media Gateway processor.
2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.
3. At the MG-???-1(configure)# prompt, type show mgp bootimage to determine which disk partition (bank) is Active Now. You will update the bank that is not listed as Active Now. For example, if the G700 vintage listed when you performed Determine Necessary Upgrades to the S8300 showed A, you will upgrade B.
4. At the MG-???-1(configure)# prompt, type
   copy tftp mgp-image <bank> <filename> <tftp_server_ip_address>

to transfer the mgp image from the tftp server to the G700, where
<bank> is the bank that is not Active Now.

<filename> will begin with mgp and will be similar to a name like mgp_230_0.bin. <tftp_server_ip_address> is the IP address of the S8300. See the following example:

copy tftp mgp-image a mgp_230_0.bin 195.123.49.54.

The screen will show the progress.

5. Verify that the download was successful when the prompt returns.
   Type show mg list_config.

6. Type set mgp bootimage <bank>. <bank> is the same letter you entered in step 4.
7. At the MG-???-1(configure)# prompt, type reset mgp.

A system prompt asks to confirm the reset.

8. Select Yes at the dialog box that asks if you want to continue.

The G700 Media Gateway processor will reset. The LEDs on the G700 Media Gateway and the Media Modules will flash. These elements will each conduct a series of self-tests. When the LEDs on the Media Modules are extinguished and the active status LEDs on the G700 Media Gateway are on, the reset is complete.

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Install New Firmware on the Media Modules

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1. Be sure that you have checked for the current vintage of the VoIP Module for the v0 slot (on the G700 motherboard) (see Determine Necessary Firmware to Install on the G700). This VoIP module does not occupy a physical position like other Media Modules.
2. At the P330-1(configure)# prompt, type session mgp.
3. At the MG-001-1(super)# prompt, type configure to reach the configuration level of the command line interface.
4. Type copy tftp mm-image v<slot #> <filename mm> <tftp_server_ip_address>

where <slot #> is the slot of the specific media module as identified when you performed Determine Necessary Firmware to Install on the G700, <filename mm> is the media module software in a format such mm712v58.fdl, and <tftp_server_ip_address> is the ip address of the S8300.

Two or three minutes will be required for most upgrades. The VoIP Media Module upgrade takes approximately 5 minutes. Screen messages indicate when the transfer is complete.

5. At the MG-???-1(configure)# prompt, type show mg list_config

The list of software appears

6. Refer to the output of step 5. In the TYPE column, find the particular media module (v2 through v4), then check the matching field in the FW VINTAGE column to see if it matches the Release Letter.
7. Refer again to the output of step 5. Check the VOIP FW column and row for slot v0 to see if the number matches the VoIP firmware identified in the Release Letter.

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Install New Firmware on Other G700 Media Gateways (Stack Configuration)

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If the customer has multiple G700 media gateways connected in an IP stack, you can stay connected to the master G700/P330 and "session" over from the master P330 stack processor to the next G700 in the stack. If you are dialed in remotely, you should have automatically dialed in to the stack master. For a local installation, you should have plugged your laptop into the stack master P330, which you can identify by the LED panel on the upper left of each G700 or P330 device in the stack. The LEDs signal as follows:

• On the G700 Media Gateway: a lit MSTR LED indicates that this unit is the stack master.
• On the P330 device: a lit SYS LED indicates that this unit is the stack master.

The G700 and P330 at the bottom of the stack is module number 1, the next module up is number 2,. and so on. However, the stack master can be any module in the stack, depending on the actual model, the vintage firmware it runs, and whether the S8300 is inserted into it.

Note: You do not need to configure the other P330 processors in the stack. These will use the IP address and IP route of the master P330 stack processor. However, you will need to check firmware on all devices of the other G700s in the stack, including the media gateways themselves, and update the firmware as required.

You may also use the "session stack" command to access extra standalone P330 processors in the stack (those that are not part of a G700 unit).

1. At the MG-001-1(configure)# prompt, type session stack

The P330 configure prompt appears.

2. At the P330-1(configure)# prompt, type session <mod_num> mgp

<mod_num> is the next P330 processor in the stack. If you are currently logged in to the master stack processor, <mod_num> would be 2, for the second G700/P330 processor in the stack.

3. Repeat the steps in Install New Firmware on the G700 Media Gateway for other G700 Media Gateways in the stack.

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Install New Firmware on Other G700 Media Gateways (Remote, No Stack Configuration)

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If additional G700 media gateways are supported in the configuration, but they are not attached as a stack, then you must configure each G700, with all of its devices, including the P330 processors. Additionally, you must check firmware and update the firmware as required.

• Repeat the steps in the section Install New Firmware on the G700 Media Gateway for other G700 Media Gateways in the configuration.

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