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Avaya MultiService is a comprehensive suite of SNMP-based applications that simplifies the task of managing complex enterprise networks. It allows enterprises to configure, monitor, and control the array of Avaya Campus products, including G700 Media Gateways, using a single, integrated suite of applications. This includes everything from device configuration to advanced switch monitoring and VLAN management.
Avaya MultiService works in two modes:
G700 systems may use the Avaya MultiService StandAlone management infrastructure to administer and operate the system. Sometimes referred to as the Avaya Management Portal (AMP), the AMSA client acts as the launching point for the variety of tools that are provided for administering and operating the S8300 system. The AMP provides network viewing with standard and customizable filters, application launching, and trap logging and management. The AMSA server runs on a separate PC or Solaris workstation.
The AMP provides the ability to view network devices by device type (as defined in the NRF) or subnet. There is also the capability to define custom groupings of device types and have the console show customized views based on these groupings. DEFINITY� application management and device management applications can also be launched from the AMP. These applications include Avaya Site Administration, the Avaya G700 Media Gateway and CC device managers, and Command Line Interfaces (CLI) via telnet. A new Avaya MultiService network-wide application, VoiceMaster, can also be launched from the AMP tabular. VoiceMaster provides a launch point for accessing the Avaya site administration tool.
Some of the specific CV and AMSA features are described below.
Ordinary shared and per-port RMON tools provide only a partial view of overall traffic levels, typically one segment at a time. Avaya MultiService SMONTM Master application gives network managers complete visibility of all switched traffic in the network. Using embedded agents, Avaya MultiService SMONTM Master monitors the Ethernet and ATM switching fabric, providing a top-down view of all traffic traversing the entire network of switches.
Avaya MultiService SMONTM Master's history feature permits analysis of past network performance and identification of bottlenecks. Avaya MultiService SMONTM statistics can be collected and stored for all switch ports simultaneously, allowing information to be recalled on demand.
The SMON Alarms function allows network managers to view occurring faults and take action on them. The alarms log generate a complete list of alarms, which can be ordered and filtered according to severity. SMON rules van be created so that alarms are created once user-specified thresholds reach a certain value.
DS-MON uses standard DSCP (DiffServ Code Point) information to provide display of traffic statistics for different categories of traffic in networks. QoS-enabled, DS-MON shows how much Internet traffic is receiving high priority and whether that is causing delays for delay-sensitive data such as VoIP.
ConfigMaster allows quick network setup and installation, as well as fast recovery for faulty devices. It allows downloading and uploading of full configuration data from Avaya Campus devices, thus eliminating configuration errors. Configurations can be uploaded from existing modules or devices and stored for later recall. These configurations can be applied to a new device or used to completely reconfigure an existing device. In addition, configuration files can be exported to other sources such as Word or Excel for reporting and analysis. ConfigMaster also enables back up of configuration files, either automatically or upon user request. In addition, you may use it to trace any configuration changes.
ConfigMaster includes EZ2Rule--a new campuswide application that answers the need for QoS management. EZ2Rule eases configuration of QoS parameters as well as Access Control Lists for devices. It enables multiple devices to be configured with policy parameters simultaneously, ensuring accurate and consistent deployment of priorities in the network. EZ2Rule is designed for small sites with limited bandwidth resources. For the WAN environment, Avaya Policy Manager (see below) is appropriate.
UpdateMaster makes updating device software point-and-click easy. It downloads software to managed Avaya devices and performs all necessary software maintenance operations. UpdateMaster can also check the software versions currently in use against the latest versions available from the Avail Web site and recommend updates when a newer version is available.
VLANMaster allows network managers to configure and monitor VLAN usage, maintain and assign VLAN numbering and naming across all campus VLANs, and follow additions and changes in the network. In addition, it validates VLAN name and tag values and number of VLANS in order to improve VLAN maintenance tasks.
AddressMaster facilitates locating IP addresses and hosts in a network. It displays a centralized list of the hosts discovered in the network, and correlates between IP address, MAC address, and device port connectivity. AddressMaster automatically discovers duplicate IP addresses and port policy violations.
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