If the ASA program is not
installed, the program does not launch and you are prompted to open or
download a file (see Problems
with the Start ASA link below). Normally administrators run the Avaya Site Administration (ASA) package directly from their computer desktops by clicking a shortcut link. However, you can also launch the ASA software from the web administration interface as a convenience.
To launch the ASA software from the web administration interface:
In the menu under Telephony Administration, select Start ASA.
The ASA program that is installed on your computer launches.
If the ASA program is not
installed, the program does not launch and you are prompted to open or
download a file (see Problems
with the Start ASA link below).
If you click the Start ASA link and the program is not installed on your computer:
You are prompted to open or download a file. For example, you may see an Unknown File Type dialog box.
Do not save this file to your disk. It contains no useful information.
Cancel out of the dialog box and return to the web administration interface.
In the main menu under Telephony Administration, click the Download ASA link and save the ASA program to disk.
ASA only works on a computer running a compatible
Microsoft Windows operating system. See Download
ASA for details.
After the file is downloaded, run the ASA installation program.
After ASA is installed, the Start ASA link should launch the program.