TRAP

A trap is an event notification that is sent to the SNMP trap manager and received from the Media Gateway Processor, Layer 2 Switching Processor, or RTCP Monitor (Avaya VisAbility).

ALARM

Some traps are determined to be an alarm. If determined to be an alarm they are sent to an appropriate alarm management site, such as INADS.

INADS

Initialization and Administration System, a software tool used by Avaya services personnel to initialize, administer, and troubleshoot customer communications systems remotely.

SNMP

Simple Network Management Protocol, the industry standard protocol governing network management and the monitoring of network devices and their functions.

RTCP

Real Time Control Protocol, contained in IETF RFC 1889.

ISM

Intelligent Site Manager, a VPN gateway on the customer's LAN that provides a means for services personnel to access the customer's LAN in a secure manner via the Internet.

VPN

Virtual Private Network, a private data network that makes use of the public telecommunication infrastructure, maintaining privacy through the use of a tunneling protocol and security procedures.