Downloading the License and Authentication files

Use the License File Remote Feature Activation (RFA) to obtain the license and Avaya authentication files. RFA is a Web-based application, available to Avaya employees and authorized Business Partners, that enables the creation and deployment of license files for all media server configurations. The license file enables the software category, release, features, and capacities. License files are created using SAP order information and/or current customer configuration information.

Without a valid license installed or a mismatched license:

• The system generates a major alarm.
• Depending upon the nature of the error, a 10-day countdown timer starts (this was formerly a 6-day period), but call processing continues uninterrupted.
• If the countdown timer expires, the switch enters No License Mode and generates another major alarm.

Note: The init login can no longer change the customer options, offer option, or special applications forms.

Once the Avaya authentication files are installed, Avaya services logins to the S8700 Media Server are protected by a challenge/response system called Access Security Gateway (ASG). The ASG challenge/response protocol confirms the validity of each user, reducing the opportunity for unauthorized access.

Before starting the installation or, ideally, before coming on site, the license and Avaya authentication files may be downloaded to the services laptop. The license and Avaya authentication files are routinely installed during the installation process.

To access the RFA application, you must take the RFA online training and pass the online test.

RFA Information Requirements for New Installations��

You need the following information before going to the RFA website:

• Your personal Single Sign-On (SSO) for RFA website authentication login.
• SAP order number
• Required customer information
• Serial number of one of the TN2312 IP server interface (IPSI) circuit packs chosen to be the reference IPSI for the license.
• Access to the RFA Information page for these items (if not already installed on your PC):
• Internet Explorer 5.0 or higher installed on the services laptop
• Intranet access to the RFA Web site.

Go to the RFA Website��

The RFA website automates some of the installation procedures, including generating license and Avaya authentication files. Go to http://rfa.avaya.com.