When testing on a lab PBX (DMCC Api Version 10.2.0.165), Calling the function...
_serviceProvider.getCallAssociated.GenerateTelepho nyTones(evtDeviceIdAsString, deviceAndMonitors);
is successful and recording warning tones are played when a call is established and periodically throughout the call.
However, when the code is run against a customer's switch, the GenerateTelephonyTonesResponse indicates a "requestIncompatibleWithActiveConnection" error.
The device on which the function is called was successfully registered in both the (working and non-working) instances.
What are the specific conditions that would cause this error? Would DMCC and/or TSAPI logs provide specifics?
_serviceProvider.getCallAssociated.GenerateTelepho nyTones(evtDeviceIdAsString, deviceAndMonitors);
is successful and recording warning tones are played when a call is established and periodically throughout the call.
However, when the code is run against a customer's switch, the GenerateTelephonyTonesResponse indicates a "requestIncompatibleWithActiveConnection" error.
The device on which the function is called was successfully registered in both the (working and non-working) instances.
What are the specific conditions that would cause this error? Would DMCC and/or TSAPI logs provide specifics?
