Hi Team,
While I use station, agent id and agent password getting below error.
Agents/States currently at 3511488:
There are no agents currently logged in.
Trying to log in agents: 5523363, to ACD 3511488...
start() caught com.avaya.jtapi.tsapi.TsapiPlatformException: could not create terminal: ; device is not a terminal
Message: could not create terminal: ; device is not a terminal
Finished executing.Shutting down provider now
Code snippet will be
myAgent1 = myAgent1Terminal.addAgent(myAgent1Address, // Agent
// 's
// address
myACDAddress, // ACD's address
Agent.LOG_IN, // Agent's initial state
agent1, // Agent ID
agent1Password); // Agent password
Any suggestion ?. Terminal having password and I dont have parameter in addagent to give terminal password.
While I use station, agent id and agent password getting below error.
Agents/States currently at 3511488:
There are no agents currently logged in.
Trying to log in agents: 5523363, to ACD 3511488...
start() caught com.avaya.jtapi.tsapi.TsapiPlatformException: could not create terminal: ; device is not a terminal
Message: could not create terminal: ; device is not a terminal
Finished executing.Shutting down provider now
Code snippet will be
myAgent1 = myAgent1Terminal.addAgent(myAgent1Address, // Agent
// 's
// address
myACDAddress, // ACD's address
Agent.LOG_IN, // Agent's initial state
agent1, // Agent ID
agent1Password); // Agent password
Any suggestion ?. Terminal having password and I dont have parameter in addagent to give terminal password.
