session manager 6.1 cannot see entity links

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  • jmazis
    Hot Shot
    • Mar 2010
    • 21

    session manager 6.1 cannot see entity links

    Session Manager 6.1 (6.1.2.0.612004)
    System Manager 6.1 (6.1.5.0)
    Session Manager Element Manager 6.1.1.0 Build Number 6.1.1.0.611004 Patch 6.1.1.611017
    System Manager 6.1.5.0 Build Number 6.1.0.0.7345 Patch 6.1.5.9
    //
    cannot see 2 entity links under the Session Manager instance on the SIP entity monitoring (system status).under the Security Module Status the session manager is down and get message ->No further details available
    In the All Entity Links to SIP Entity, get message -> No entity link connections were found.
    and this error message,

    --> Unable to access SIP monitoring data from Session Manager.

    I checked through maintenance tests of Session Manager system tools , all tests are ok.
    The security module status is down (through system manager), on session manager (linux shell) the servive "secmod" is up.
    Cannot see under Services/Replication any replica group.

    Any help on this?
    Last edited by jmazis; 12-05-2011, 07:06 AM.
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