"One-X Attendant" slow to come out of "Pos-Busy" state

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  • rime
    Brainiac
    • Dec 2011
    • 66

    "One-X Attendant" slow to come out of "Pos-Busy" state

    It takes long minutes (about 10 according to the user on site) for One-X Attendant 4.03 on ACM R016x.02.0.823.0 to start accepting calls after the user switches from "Pos-Busy" to available mode. Anyone knows a way to speed it up?

    CALL VECTOR
    Number: 1900 Name: DEING Attendant
    Multimedia? n Attendant Vectoring? y Meet-me Conf? n Lock? y
    Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
    Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
    Variables? y 3.0 Enhanced? y
    01 wait-time 1 secs hearing ringback
    02 queue-to attd-group
    03 goto step 10 if queue-fail
    04 announcement V1
    05 wait-time 20 secs hearing music
    06 announcement V2
    07 route-to number V4 with cov y if unconditionally
    08 stop
    09
    10 goto vector 1902 @step 1 if unconditionally
    11 stop
    12
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