PCN1946Su - Avaya 1100 and 1200 Series IP Deskphones running SIP Software - Class S2 - Software
We are still running UNISTM IP phones (1140s, 1150s and a lot of I2250 softphones) on legacy Nortel CS1Ks. Our environment requires skillset routing - implemented using Avaya Aura Contact Center.
Briefly reading through the "Avaya 1140E IP Deskphone with SIP Software on Avaya Aura ® User Guide" I see no mention of support for skillset routing. So, I assume its not supported with the SIP based versions of these phones. Is this correct?
We are still running UNISTM IP phones (1140s, 1150s and a lot of I2250 softphones) on legacy Nortel CS1Ks. Our environment requires skillset routing - implemented using Avaya Aura Contact Center.
Briefly reading through the "Avaya 1140E IP Deskphone with SIP Software on Avaya Aura ® User Guide" I see no mention of support for skillset routing. So, I assume its not supported with the SIP based versions of these phones. Is this correct?
