AUD021, AUD028 and BUG195 appear on TTY
Problem Description ------------------- Setup: set A, B - any set. set C - ACD agent, MRA class of services is configured on the set
. Actions:
1. Set A calls to C over trunk
. 2. C answers and transfers the call to set B over trunk(PPM is configured).
3. B answers.
4. C completes the call
. 5. C quickly presses NOT READY/MAKE SET BUSY key
Expected:
1. C rings.
2. B rings.
3. Speechpatch is established between C and B.
4. Charge information is shown on the C display
5. AUD021, AUD028 and BUG195 are not shown on the TTY.
Actual:
1. As expected.
2. As expected.
3. As expected.
4. As expected.
5. AUD021, AUD028, BUG195 are shown on the TTY
. AUD021 0748DD49 00001003 00000002 000002A0 00000000 00000000 00000013 000002A0 AUD028 0748DD49 00001003 00000002 00000000 00000000 00000000 00000013 000002A0
BUG195 BUG195 : 0748DD49 00001003 00100000 00000000 00000000 19 076B7A35 0749ECC3 00000 000 0 11 0 0 0 0 0 BUG195 + 44E59ABA 30795735 44E5816C 3186A750 31868FD5 BUG195 + 3186841E 3184E2AF 3183BFE7 3183BB47 3182D9DB BUG195 + 31821A31 317A44E4 317A3244 317A2D4D 317A0E5F BUG195 + 3179D330 3180A0E4 3180998C 318095F6 318094C8 BUG195 + 3173B2B0 30D82DF1
Solution
esign team has created a fix patchMPLR33338 for this issue.
Problem Description ------------------- Setup: set A, B - any set. set C - ACD agent, MRA class of services is configured on the set
. Actions:
1. Set A calls to C over trunk
. 2. C answers and transfers the call to set B over trunk(PPM is configured).
3. B answers.
4. C completes the call
. 5. C quickly presses NOT READY/MAKE SET BUSY key
Expected:
1. C rings.
2. B rings.
3. Speechpatch is established between C and B.
4. Charge information is shown on the C display
5. AUD021, AUD028 and BUG195 are not shown on the TTY.
Actual:
1. As expected.
2. As expected.
3. As expected.
4. As expected.
5. AUD021, AUD028, BUG195 are shown on the TTY
. AUD021 0748DD49 00001003 00000002 000002A0 00000000 00000000 00000013 000002A0 AUD028 0748DD49 00001003 00000002 00000000 00000000 00000000 00000013 000002A0
BUG195 BUG195 : 0748DD49 00001003 00100000 00000000 00000000 19 076B7A35 0749ECC3 00000 000 0 11 0 0 0 0 0 BUG195 + 44E59ABA 30795735 44E5816C 3186A750 31868FD5 BUG195 + 3186841E 3184E2AF 3183BFE7 3183BB47 3182D9DB BUG195 + 31821A31 317A44E4 317A3244 317A2D4D 317A0E5F BUG195 + 3179D330 3180A0E4 3180998C 318095F6 318094C8 BUG195 + 3173B2B0 30D82DF1
Solution
