Avaya SMGR Events and alarm empty

[eslim]

I have SMGR 6.2 installed and working fine.

When I want to check the event, nothing shown and it displays "no records found".

I have one of the Session entityt link down, but nothing displayed in the event. ( see attachment)

I have checkd "SPIRIT Agent": it is up for few second and go down!!!

here some traces:

[root@SMGR ~]# service spiritAgent spiritHealthCheck
SPIRIT Agent Application 6.2-6.2.0.0.15669 is not running.
Starting SPIRIT Agent Application 6.2-6.2.0.0.15669...
SPIRIT Agent Application 6.2-6.2.0.0.15669 is running (25270).
[root@SMGR ~]# service spiritAgent status
SPIRIT Agent Application 6.2-6.2.0.0.15669 is running (25270).
[root@SMGR ~]# service spiritAgent status
SPIRIT Agent Application 6.2-6.2.0.0.15669 is not running.
[root@SMGR ~]# service spiritAgent status