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Doc ID: SOLN148451
Version: 24.0
Status: Published
Published date: 15 Aug 2011
Updated: 10 Jan 2017
Categories: Break/Fix, Secure Access Link
Available To: Entitled Customer, Entitled Partner, Internal
Details: Different ways to status/start/stop/restart the services of the SAL-Gateway
Problem Clarification: NA - Refer to Solution.
Cause: NA - Refer to Solution.
Solution: Please Click Here to view the full solution on support.avaya.com.
Alternatively, solution can be accessed from, (https://support.avaya.com/ext/index?...&id=SOLN148451)
- Additional Relevant Phrases
Can't access web interface. SAL gateway has not connected to SAL concentrator Not able to connect to SEID SAL is down MHB Unable to access the SAL UI. no slstmd cannot access server via SAL SAL restart services. SAL Gateway showing "not registered" in RAUI Missed heartbeat Alarm for SAL Gateway Unable to establish remote connectivity with the SAL SpiritAgent turned off SAL shows out of contact SAL connect fails "Product failed to respond" SAL is not connecting to Avaya. "An error occurred while establishing connection with the server." Alarm does not reach core server SpiritAgent hung
Version: 24.0
Status: Published
Published date: 15 Aug 2011
Updated: 10 Jan 2017
Categories: Break/Fix, Secure Access Link
Available To: Entitled Customer, Entitled Partner, Internal
Details: Different ways to status/start/stop/restart the services of the SAL-Gateway
Problem Clarification: NA - Refer to Solution.
Cause: NA - Refer to Solution.
Solution: Please Click Here to view the full solution on support.avaya.com.
Alternatively, solution can be accessed from, (https://support.avaya.com/ext/index?...&id=SOLN148451)
- Additional Relevant Phrases
Can't access web interface. SAL gateway has not connected to SAL concentrator Not able to connect to SEID SAL is down MHB Unable to access the SAL UI. no slstmd cannot access server via SAL SAL restart services. SAL Gateway showing "not registered" in RAUI Missed heartbeat Alarm for SAL Gateway Unable to establish remote connectivity with the SAL SpiritAgent turned off SAL shows out of contact SAL connect fails "Product failed to respond" SAL is not connecting to Avaya. "An error occurred while establishing connection with the server." Alarm does not reach core server SpiritAgent hung
