I can get the inbound calls to whisper the name of the skillset
Outbound calls via campaigns do not whisper. Is there and additional setup I need to do?
Yes I have the skillset name ie WSP_OB_Test_Skillset.wav in the tones folder
Outbound calls via campaigns do not whisper. Is there and additional setup I need to do?
Yes I have the skillset name ie WSP_OB_Test_Skillset.wav in the tones folder