Hi
I recently installed below product lineup, all the components are working fine but facing a problem when I tried to transfer the call with attached data from Experience portal to RefClient, no data is receiving on RefClient (null data has collected) where as, when i transfer the call from EP along with attached data then after transfer complete I can see that data in session manager logs this mean the EP is sending the attached data but unfortunately not getting it on RefClient.
Product Lineup:
CS 1000E
AACC SP5 (AML Based)
Session Manager
Experience Portal (Working on SIP Trunk)
Would appreciate if some one can help me on this.
Thanks in advance.
I recently installed below product lineup, all the components are working fine but facing a problem when I tried to transfer the call with attached data from Experience portal to RefClient, no data is receiving on RefClient (null data has collected) where as, when i transfer the call from EP along with attached data then after transfer complete I can see that data in session manager logs this mean the EP is sending the attached data but unfortunately not getting it on RefClient.
Product Lineup:
CS 1000E
AACC SP5 (AML Based)
Session Manager
Experience Portal (Working on SIP Trunk)
Would appreciate if some one can help me on this.
Thanks in advance.
