Customer Call Report Data Analyzer 8.0.9.13

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  • wood72
    Aspiring Member
    • Oct 2013
    • 1

    Customer Call Report Data Analyzer 8.0.9.13

    I am trying to setup SCN and have two sites report users status.

    Can I set the Data Analyzer UserOptions.XML to have 2 setups of these options?
    <DataSource>xxx.xxx.xxx.xxx</DataSource>
    <Catalogue>8135</Catalogue>
    <ServiceName>AvayaSbccRTSvc/Service</ServiceName>
    <TCPMode>false</TCPMode>
    <IntegratedSecurity>false</IntegratedSecurity>
    <UserId>User</UserId>
    <UserPassword>Pass</UserPassword>
    <Asynchronous>true</Asynchronous>
    <RetrievalType>All</RetrievalType>
    <WebServicePort>8127</WebServicePort>
    <WebServiceHost>xxx.xxx.xxx.xxx</WebServiceHost>
    <LicenceServicePort>8130</LicenceServicePort>
    <ManagementServicePort>8128</ManagementServicePort>


    This is really important to me. I can load the Data Analyzer in app mode, making both sets of data viewable to me. NOW I just need to get it all in one place.

    Thank you in advance.

    Rob
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