Ip IPOCC Monitor I see this error:
X0442b 10:52:35.591 TRS_EVENT [3074]801__WARNING__ TRConnectionSM::iRegister - Registration for report 'AgentLogging(System)' of level AL already done!
X0443b 10:52:35.751 TC_Error 010.000.0610 [3074]__ERROR__ TR_HandleODBCError::iCheckSQLResult - () SQL_ERROR!
X0444b 10:52:35.751 TC_Error 010.000.0610 [3074]__ERROR__ TR_HandleODBCError::iCheckSQLResult - ()
function : 4
odbc state : 42601
odbc text : ERROR: syntax error at or near ",";
Error while executing the query
odbc native error : 7
X0445b 10:52:35.752 TC_Error 010.000.0621 [3074]__ERROR/WARNING__ TRTaskDBConnectionODBC::ExecuteDirect_ - SQLExecDirect report 'AgentLogging(System)'; statement = 'INSERT INTO AgentLogging(kind,sessionId,agentId,agentName,agen tAddress,timeStamp,taskType,agId,agName) VALUES (2,'3160e267e0001400' , 'd315506242002000' , 'User 1' , '1906' , , , 'c4d86559c4010b00' , 'Gruppo PRI')'
The data for the timestamp and tasktype are missing.
In the user agent program I no longer see the login/logout activities of the agents. This happened after a sudden reboot of the server. How can I recover?
Thank you
X0442b 10:52:35.591 TRS_EVENT [3074]801__WARNING__ TRConnectionSM::iRegister - Registration for report 'AgentLogging(System)' of level AL already done!
X0443b 10:52:35.751 TC_Error 010.000.0610 [3074]__ERROR__ TR_HandleODBCError::iCheckSQLResult - () SQL_ERROR!
X0444b 10:52:35.751 TC_Error 010.000.0610 [3074]__ERROR__ TR_HandleODBCError::iCheckSQLResult - ()
function : 4
odbc state : 42601
odbc text : ERROR: syntax error at or near ",";
Error while executing the query
odbc native error : 7
X0445b 10:52:35.752 TC_Error 010.000.0621 [3074]__ERROR/WARNING__ TRTaskDBConnectionODBC::ExecuteDirect_ - SQLExecDirect report 'AgentLogging(System)'; statement = 'INSERT INTO AgentLogging(kind,sessionId,agentId,agentName,agen tAddress,timeStamp,taskType,agId,agName) VALUES (2,'3160e267e0001400' , 'd315506242002000' , 'User 1' , '1906' , , , 'c4d86559c4010b00' , 'Gruppo PRI')'
The data for the timestamp and tasktype are missing.
In the user agent program I no longer see the login/logout activities of the agents. This happened after a sudden reboot of the server. How can I recover?
Thank you
